Field Support Specialist

S&C Electric Company

. Process incoming orders, accept purchase orders in Oracle, and validate customer information, orders, and purchase order details .

Posted 10/17/2026full-timeToronto • CanadaJunior💰 CA$54,630 - CA$72,387 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates proficiency in order processing, customer account management, and inventory accuracy. Capable of utilizing Oracle and Salesforce for data entry and customer service tasks while maintaining attention to detail and effective communication.

Highest-signal resume keywords

Order ProcessingCustomer Account ManagementInventory ManagementData Entry SkillsCustomer Service

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Order ProcessingData EntryInventory ManagementCycle CountingKanban ManagementReceiving TransactionsShipping TransactionsRMA Process ManagementCustoms DocumentationForklift Operation

Soft Skills

Attention to DetailCommunication SkillsListening SkillsProblem-Solving SkillsTeam Collaboration

Tools & Technologies

OracleSalesforce

Certifications & Qualifications

High School Diploma

Industry Keywords

Customer ServiceMaterial HandlingFacilities Management

Tech Stack

Tools & technologies

Oracle

About the role

Key responsibilities & impact

Process incoming orders, accept purchase orders in Oracle, and validate customer information, orders, and purchase order details
Create customer quotes in Salesforce
Enter item data for new parts assigned to Toronto PSS
Update customer accounts, including ship-to, bill-to, and sold-to information
Maintain inventory accuracy through cycle counting, adjustments, and Kanban management
Order components to maintain required inventory levels
Prepare and transport small parts to shipping
Perform receiving and shipping transactions in Oracle
Manage the Returned Material Authorization (RMA) process
Arrange customer RMA pickups and create/edit customs documents
Receive incoming materials and process associated paperwork and data entry
Pick, pack, and ship products
Place inventory in designated locations
Perform other duties required for team success

Requirements

What you’ll need

High School Diploma is required
1 - 3 years of previous experience in facilities and/or related field
Customer service and data entry skills
Exceptional attention to detail
Communication of work instructions or results in oral or written form
Good listening skills
Good problem-solving skills
Ability to contribute to a respectful and inclusive workplace
Ability to stand, sit, walk, climb stairs, and lift/move/use objects or equipment up to 20 lbs
May be required to operate a forklift and other material handling equipment

Benefits

Comp & perks

Competitive compensation and performance-based bonus
Generous employer-matched retirement savings plan
Three weeks of paid vacation, plus paid holiday shutdown
100% employer-paid health and wellness benefits
Medical, dental, vision, and prescription coverage
Health Care Spending Account (HCSA) & Personal Spending Account (PSA)
Life, AD&D, and disability insurance, with optional enhancement
Summer hours program
Education reimbursement
Seniority recognition
Access to Spark LMS for continuous learning and development
Safe and fun working environment
Hybrid work arrangement (2 days WFH)