Audio Visual Service Technician

S&L Integrated

. Own the client experience for assigned commercial AV clients in the Central Georgia market .

Posted 10/6/2026full-timeRemote • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in AV installation, troubleshooting, and client management, ensuring high service standards and effective communication with clients. Proficient in using remote monitoring tools and service management platforms to enhance client experience.

Highest-signal resume keywords

AV Installation ExperienceAV Troubleshooting SkillsRemote Monitoring ToolsService Management PlatformsAVIXA CTS Certification

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

AV InstallationAV TroubleshootingSystem DiagnosisNetworkingControl SystemsAudio SystemsDisplay Systems

Soft Skills

Great Communication SkillsSelf-Management SkillsPassion for Helping People

Tools & Technologies

Remote Monitoring ToolsService Management Platforms

Certifications & Qualifications

AVIXA CTSQ-SYS Level 1Dante Level 1Dante Level 2

Industry Keywords

Commercial AV IntegrationClient Care EnvironmentService Agreement

About the role

Key responsibilities & impact

Own the client experience for assigned commercial AV clients in the Central Georgia market
Serve as the primary contact for commercial AV clients
Troubleshoot and resolve AV system issues remotely when possible and on-site when needed
Monitor client systems through remote monitoring tools and proactively identify problems
Maintain accurate client service documentation and submit it on time
Ensure every client interaction reflects S&L Integrated's service standards
Continue learning and developing technical knowledge
Work a standard 40-hour week, Monday–Friday, with occasional overtime for longer on-site visits

Requirements

What you’ll need

Real-world experience in AV installation and/or AV service and troubleshooting for a commercial AV integration company
Ability to diagnose and resolve AV issues across displays, audio, control systems, networking, and more
Great communication skills, including explaining technical problems to non-technical clients
Strong self-management skills
Passion for helping people and genuine curiosity about technology
Valid driver's license and clean driving record
Solid home office setup with reliable internet
Must be currently located in the Central GA/Atlanta area
All applicants must consent to a background check and drug screen
Must provide documentation confirming legal right to work in the U.S.
Experience with service management platforms
Familiarity with remote system monitoring tools
Industry certifications such as AVIXA CTS, Q-SYS Level 1, and Dante Level 1 & 2
Background in a service agreement or client care environment
Preferably based in the South Atlanta, GA to Macon, GA corridor

Benefits

Comp & perks

Company vehicle for client site visits
Medical, dental, vision, and life insurance
401(k) with company match
A clear path for career growth within a thriving industry
Periodic overtime
Home-based operations