Financial Consultant

S&T Bank

. Handle internal and customer telephone inquiries and service-related problems promptly and professionally .

Posted 10/6/2026full-timeCamp Hill • Pennsylvania • United StatesJunior💰 $15 - $28 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong customer service skills and product knowledge while effectively managing account inquiries and operational procedures. Capable of utilizing sales software and handling customer correspondence to enhance service efficiency.

Highest-signal resume keywords

Customer ServiceAccount ManagementSales ProcessesOperational ProceduresFraud Detection

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Account MaintenanceDeposit InquiriesLoan InquiriesTelemarketingTyping Proficiency

Soft Skills

Professional CommunicationTeam CollaborationProblem Solving

Tools & Technologies

Customer Service SoftwareSales SoftwareCorrespondence Software

Industry Keywords

Financial IntelligenceFraud PreventionProduct KnowledgeOperational Guidance

About the role

Key responsibilities & impact

Handle internal and customer telephone inquiries and service-related problems promptly and professionally
Provide accurate product knowledge, service information, and operational guidance
Provide written correspondence to customers when necessary
Handle deposit and loan account inquiries
Process account maintenance requests, including address changes, check ordering, transfers, and stop payments
Close, order, and manage debit cards, including limits, travel notes, fraud exclusions, and VAU
Resolve online banking and mobile banking inquiries, including enrollment, computer registration, account unlocking, e-statements, and BillPay issues
Use Financial Intelligence Group standards to detect suspicious callers and activity and combat fraud
Recommend applicable products and services and identify opportunities for new accounts and leads
Report quality service concerns to Branch Administration
Use customer service, sales, and correspondence software to improve efficiency
Make infrequent outbound telemarketing calls
Refer deposit and loan account openings to Personal Bankers
Assist with operational procedures, sales processes, and training new departmental employees
Work independently and as a team member
Act as shift lead during evening and weekend hours when needed
Assume additional duties as required

Requirements

What you’ll need

High school diploma or equivalent basic academic education required
One to two years of general business experience required; position may be hired with up to one year of experience due to upfront training
Ability to operate a keypad device for 99% of the day
Manual dexterity for frequent typing, up to 60% of the business day
Ability to focus visually at a close distance of 18–20 inches for up to 60% of the business day
Ability to perform essential functions with reasonable accommodations if needed

Benefits

Comp & perks

Offered rates and salaries may vary based on geographic location, market data and on experience, education, and evidenced position specific skill requirements.
Incentive-eligible roles may receive payment based upon the plan document and company, business, and/or individual performance.