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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in data analysis, business process improvement, and stakeholder collaboration, with a strong focus on compliance and reporting. Proficient in utilizing tools like Power BI and SharePoint to create actionable insights and training materials.
Highest-signal resume keywords
Data AnalysisBusiness Process ImprovementPower BI ReportingStakeholder CollaborationCertified Business Analysis Professional (CBAP)
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Data AnalysisBusiness Process MappingSQLData Mining TechniquesDatabase DesignReporting ToolsTrend AnalysisUser Acceptance TestingTest Plan DevelopmentData Cleaning
Soft Skills
Attention to DetailCommunicationFacilitationOrganizational SkillsProblem-Solving
Tools & Technologies
Power BISharePointSharePoint ListsMicrosoft Office SuiteBusiness ObjectsTeams
Certifications & Qualifications
Certified Business Analysis Professional (CBAP)Microsoft Power BI Data Analyst Certification
Industry Keywords
Health and Human ServicesState GovernmentAgile MethodologiesSoftware Development Lifecycle (SDLC)Compliance Standards
Tech Stack
Tools & technologiesSDLCSQL
About the role
Key responsibilities & impact- Support an Illinois Health and Human Services engagement
- Understand current business processes, build process flows, and identify and define areas for improvement
- Evaluate new processes based on data analysis
- Collaborate with stakeholders to gather and document business requirements
- Work with management to prioritize business and information needs
- Create business requirements, functional specifications, and process maps
- Coordinate with business units to ensure compliance with regulations and standards
- Acquire, organize, and analyze data from primary and secondary sources
- Identify trends and patterns in complex data sets
- Build and maintain reports and dashboards in Power BI and other reporting tools
- Present findings to non-technical audiences
- Review, filter, and clean data; locate and correct data problems
- Work with IT and business teams to design and implement solutions
- Determine solutions for technical problems
- Develop and execute test plans
- Coordinate user acceptance testing and address issues
- Build PowerPoint training modules, job aids, and supporting materials
- Keep training content current as processes change
- Facilitate meetings, presentations, and workshops with business and IT stakeholders
- Use SharePoint, SharePoint Lists, and Teams to organize and track work
- Organize and manage complex work efforts
- Stay current with industry trends and best practices
- Identify process improvement opportunities and recommend solutions
Requirements
What you’ll need- Bachelor’s degree in information technology, Computer Science, Business Administration, or a related field
- 5-10 years of combined experience as a Data Analyst and as a Business Analyst
- Strong knowledge of and experience with reporting tools such as Business Objects and SQL
- Experience with reporting tools such as Power BI and the ability to present findings
- Ability to identify, analyze, and interpret trends or patterns in complex data sets
- Technical expertise with data models, database design and development, and data mining techniques
- Strong analytical skills with the ability to collect, organize, analyze, and disseminate large amounts of information with attention to detail and accuracy
- Ability to filter and clean data and to locate and correct code problems
- Experience building training modules in PowerPoint for business processes
- Proficiency with SharePoint, SharePoint Lists, and Teams
- Practical experience with the Microsoft tools suite (Word, Excel, Outlook, Teams, SharePoint, PowerPoint)
- Experience working in a State Government office with Health and Human Services data is preferred
- Experience with IT development practices, including software development lifecycle (SDLC) and agile methodologies
- Certified Business Analysis Professional (CBAP) or equivalent certification is a plus
- Microsoft Power BI Data Analyst certification is a plus
Benefits
Comp & perks- Medical / Dental / Vision Insurance – insurance premium assistance provided
- Additional Insurance (Life, Disability, etc.)
- Paid Time Off
- 401(k) Retirement Savings Plan & Health Savings Account
- Various training courses to promote continuous learning
- Corporate Wellness Program
- Quarterly travel to Springfield, IL
- Employee-centric culture emphasizing family and work-life balance
- Non-profit Fortune Fund supporting education and career awareness in rural communities in India and the United States