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IT Operations – Cybersecurity Specialist
Sacred Byte. Provision and manage users, groups, and licences in Microsoft 365 or Google Workspace .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in IT operations and systems administration, with a strong focus on user management in Microsoft 365 or Google Workspace, MDM platform proficiency, and scripting capabilities. Contributes to security projects and maintains documentation for repeatable processes.
Highest-signal resume keywords
Microsoft 365 AdministrationGoogle Workspace AdministrationMDM Platform ProficiencyScripting in PowerShellISO 27001 Exposure
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
User ManagementGroup ManagementSecurity PoliciesBasic TroubleshootingMDM OnboardingPatch ManagementBackup Logs ReviewSecurity Alerts MonitoringCVE ResearchIncident-Response Playbook Development
Soft Skills
Strong Written CommunicationStrong Spoken CommunicationSelf-DirectedAsynchronous Collaboration
Tools & Technologies
Microsoft 365Google WorkspaceIntuneJamf
Certifications & Qualifications
Microsoft 365 Certified Administrator ExpertGoogle Workspace Administrator Certification
Industry Keywords
IT OperationsHelpdeskSystems AdministrationSecurity FrameworksISO 27001SOC 2
Tech Stack
Tools & technologiesJamfMacOSPython
About the role
Key responsibilities & impact- Provision and manage users, groups, and licences in Microsoft 365 or Google Workspace
- Onboard Windows/macOS laptops into MDM and coordinate remote device handovers
- Triage first-line support tickets, including password resets and access requests
- Escalate complex issues
- Run weekly maintenance checks covering patch status, backup logs, and security alerts
- Document fixes and runbooks so processes are repeatable
- Contribute approximately 20% of time to security projects, including CVE research and briefings, laptop hardening scripts, incident-response playbook drafts, and ISO 27001 checklist development
Requirements
What you’ll need- 2+ years of hands-on experience in IT operations, helpdesk, or systems administration
- Proven admin skills in Microsoft 365 or Google Workspace, including user/group management, security policies, and basic troubleshooting
- Comfortable with MDM platforms such as Intune, Jamf, or similar
- Proficient in at least one scripting language: PowerShell, Bash, or Python
- Strong written and spoken English
- Reliable internet and a professional remote setup
- Self-directed and comfortable working asynchronously across time zones
- Microsoft 365 Certified (Administrator Expert or Endpoint Administrator) is nice to have
- Google Workspace Administrator certification is nice to have
- Exposure to security frameworks such as ISO 27001 or SOC 2 is nice to have
- German is a plus
Benefits
Comp & perks- Competitive hourly rate: €12–16/hour, paid in EUR
- Autonomy: Own your domain; we trust you to manage your work
- Opportunity to expand into a larger role as we scale
- Fully remote
- Async-first culture
- Occasional video syncs during CET-compatible hours