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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in B2B Account Management and Customer Success, with a focus on developing customer relationships and driving revenue growth. Capable of analyzing performance data to enhance program effectiveness and influence product development.
Highest-signal resume keywords
B2B Account ManagementCustomer SuccessRevenue GrowthCommercial JudgmentPerformance Data Analysis
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
Strong CommunicationSelf-MotivatedAdaptableCurious
Industry Keywords
Tenant Protection ProgramCustomer EnrollmentSelf-Storage IndustryConsultative SalesCustomer Feedback
About the role
Key responsibilities & impact- Learn how each customer operates and guide rollout of their tenant protection program
- Advise on tenant enrollment, pricing, and integration into move-in processes
- Become the subject-matter expert on SafeLease products, customers, and the self-storage industry
- Use performance data to demonstrate program effectiveness, recommend changes, and show delivered value
- Develop ideas to help customers achieve goals and strengthen their businesses
- Build long-term customer relationships and expand partnerships as customers grow
- Share customer feedback with Product, Sales, and Support teams to influence future product development
Requirements
What you’ll need- 3+ years in B2B account management, customer success, or consultative sales with a revenue target
- Strong commercial judgment and a history of growing accounts
- Ability to identify opportunities for customer value and develop plans to generate new business
- Ability to simplify complex problems and communicate them clearly
- Self-motivated, adaptable, and curious
- Comfortable working in a fast-moving environment
- Satisfactory verification of a general and criminal background check
- No storage or insurance background required; industry training provided
- Must be authorized to work in the United States, based on the application eligibility questions
Benefits
Comp & perks- Competitive pay
- Equity
- Unlimited PTO
- Full health benefits
- Flexible work setups