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SafetyCall International, LLC

Credentialed Veterinary Technician

SafetyCall International, LLC

. Handle incoming calls and chats about toxic exposures, poisonings, adverse events, and general pet care questions .

Posted 9/18/2026full-timeRemote • United StatesJunior💰 $20 - $21 per hourWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise as a Credentialed Veterinary Technician (CVT/LVT/RVT) with strong communication skills and the ability to provide accurate medical information while managing stressful situations. Proficient in data entry and customer service, with a commitment to maintaining confidentiality and quality in a fast-paced environment.

Highest-signal resume keywords
Credentialed Veterinary Technician (CVT/LVT/RVT)Emergency/Critical Care ExperienceStrong Keyboarding and Computer SkillsExcellent Written and Verbal CommunicationMath Proficiency Across Units of Measure

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Data EntryMedical Information ProvisionTriage CasesVeterinary Clinic/Hospital ExperienceMath ProficiencyElectronic Database Management
Soft Skills
EmpathyAttention to DetailMultitaskingCustomer Service FocusComposure Under Pressure
Tools & Technologies
Microsoft OfficeElectronic Database
Certifications & Qualifications
Active CVT/LVT/RVT License
Industry Keywords
Toxic ExposuresPoisoningsAdverse EventsPet CareConfidentiality

About the role

Key responsibilities & impact
  • Handle incoming calls and chats about toxic exposures, poisonings, adverse events, and general pet care questions
  • Triage cases
  • Provide accurate medical, health, and safety information
  • Document records in an electronic database
  • Support pet owners through stressful situations
  • Complete assigned full-time or part-time schedules, including evenings, overnight shifts, weekends, and rotating holidays
  • Complete 4–6 weeks of paid full-time training

Requirements

What you’ll need
  • Credentialed veterinary technician (CVT/LVT/RVT)
  • Active CVT/LVT/RVT license; maintain active licensure throughout employment
  • At least 1 year of veterinary clinic/hospital experience
  • Emergency/critical care experience is a plus for some roles
  • Ability to work varying shifts including evenings, weekends, and holidays
  • Strong keyboarding and computer skills, including Microsoft Office and common software
  • Excellent written and verbal communication; professional, empathetic, and composed under pressure
  • Strong attention to detail and accurate data entry; ability to multitask while maintaining quality
  • Math proficiency across units of measure, including fractions, decimals, ratios, and percentages
  • Ability to gather, analyze, and synthesize complex or diverse information
  • Ability to follow and apply instructions in written, oral, or diagram form
  • Customer service-focused attitude with a genuine commitment to caller well-being
  • Ability to maintain confidentiality of client, product, and company information
  • Reliable internet meeting SCI’s IT requirements
  • Dedicated, distraction-free workspace during all working hours, with no other responsibilities during shifts

Benefits

Comp & perks
  • Medical, dental, vision, life, accident, critical illness, hospital indemnity and pet insurance
  • PTO & paid holidays
  • 401(k) with match
  • Company-paid life and disability insurance (in applicable states)
  • CE & license reimbursement
  • Bonus & incentive programs
  • $2/hr, $3/hr, $5/hr shift differentials as applicable by position/schedule
  • 4–6 weeks paid, full-time training (40 hours/week)