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Safewill

Growth & Operations Manager

Safewill

. Work with leaders across Safewill to identify the most important opportunities and challenges .

Posted 9/25/2026full-timeSydney • AustraliaMid-LevelSeniorWebsite

Tech Stack

Tools & technologies
SQL

About the role

Key responsibilities & impact
  • Work with leaders across Safewill to identify the most important opportunities and challenges
  • Structure ambiguous questions and clarify decisions that need to be made
  • Analyse customer, commercial and operational data to develop insights
  • Build business cases, forecasts and recommendations explaining options and trade-offs
  • Lead cross-functional initiatives from decision through implementation
  • Set plans, responsibilities, milestones and measures of success
  • Resolve blockers and participate in execution
  • Support priorities across Growth, Enterprise, Product and company-wide initiatives
  • Collaborate with Enterprise, Growth, Product and Executive teams

Requirements

What you’ll need
  • Experience solving complex commercial, strategic or operational problems
  • Confidence using spreadsheets and financial models
  • Confidence using SQL or other data tools to explore data and generate insights independently
  • Track record of turning analysis into practical recommendations and delivering outcomes
  • Sound commercial judgement and understanding of how businesses create value
  • Ability to communicate complex ideas clearly and build alignment across functions and levels of seniority
  • Intellectual curiosity and strong attention to detail
  • Willingness to take initiative
  • Ability to learn a new market quickly, ask thoughtful questions and develop an informed point of view
  • Experience may come from strategy consulting, investment banking, a high-growth technology company, a commercial strategy team, an operational leadership role, or equivalent experience in a small, high-performing team

Benefits

Comp & perks
  • Space to experiment with new AI tools and turn emerging technology into practical business value
  • Meaningful work shaping estate planning and end-of-life services
  • Opportunity to build new capabilities and influence important business decisions