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Accounts Receivable Representative
Sage Clinical RCM, LLC. Handle billing, re-billing, post-payment review, account follow-up, and/or grievance preparation for assigned client EMR accounts receivable .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in healthcare revenue cycle management, including proficiency in CPT and ICD-10 coding, and the ability to manage billing processes effectively. Strong communication skills and critical thinking abilities are essential for resolving claims and ensuring compliance with regulations.
Highest-signal resume keywords
Healthcare Revenue Cycle ManagementCPT and ICD-10 ProficiencyClaim Submission and Follow-UpProfessional-Level Communication SkillsCritical Thinking Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Billing and Re-BillingClaim Review and ScrubbingReimbursement CalculationDocumentation of Account ActivityClaims Research and ValidationAppeals PreparationCompliance with RegulationsMicrosoft ExcelMicrosoft WordMicrosoft PowerPoint
Soft Skills
Ability to Prioritize WorkSelf-StarterAbility to Work IndependentlyTeam CollaborationFocus and Attention to Detail
Tools & Technologies
Electronic Claims SubmissionHospital/Client SystemThe Q
Industry Keywords
Payer TypesManaged CareCommercial InsuranceState and Federal ProgramsTimely-Filing Guidelines
About the role
Key responsibilities & impact- Handle billing, re-billing, post-payment review, account follow-up, and/or grievance preparation for assigned client EMR accounts receivable
- Maintain accounts for specialized or multiple payers, including state and federal government programs, managed care, commercial, and other insurance groups
- Partner with team members and health plans to facilitate appropriate and prompt claim payment
- Review and scrub final billed initial claims for accuracy and completeness before payer submission
- Calculate Tier, Outlier, DRG, and/or other fee-schedule-based reimbursement
- Submit electronic and/or hardcopy claims with required attachments according to contract timely-filing criteria
- Document account activity in the hospital/client system and The Q
- Contact health plans by phone or website to determine claim status
- Document follow-up actions and schedule additional review for unresolved accounts
- Research and validate paid or partially paid claims against client contract expectations
- Review denied, disallowed, or non-covered claims and charges and determine accuracy based on contract language
- Resolve technical payer issues when warranted
- Request adjustments and refunds according to client-specific procedures
- Prepare appeals and documentation for authorization, coding, level-of-care, and/or length-of-stay denials
- Follow sorting, filtering, prioritization, and timely-filing guidelines, including high-dollar, all-age-group, and special accounts
- Work all payer types
Requirements
What you’ll need- High School diploma or equivalent
- 2+ years previous experience in healthcare revenue cycle management
- Advanced proficiency in CPT and ICD-10
- Full-scope revenue cycle management framework knowledge
- Professional-level communication skills via video, phone, and email
- Ability to prioritize work to meet deadlines and expectations
- Ability to meet quality and productivity measures outlined by Quadris
- Critical thinking skills
- Ability to remain present and focused and eliminate distractions
- Self-starter
- Ability to work independently and within a team atmosphere
- Professional-level skills in Microsoft Excel, Word, and PowerPoint
- Proficient application of business/office standard processes and technical applications
- Ability to maintain compliance with regulations and laws applicable to the job
- Must be able to lift 15 pounds at one time
- Must be able to structure a home office to ensure patient information is secure and meet regulatory expectations
Benefits
Comp & perks- Fully remote work arrangement
- Home office arrangement to ensure patient information security
- Opportunity to work with healthcare finance partners and contribute to technology innovation
- Values-driven work environment focused on customer service, relationships, accountability, quality, and new ideas