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Saia Inc.

Market Expansion Account Manager

Saia Inc.

. Manage customer relationships within an assigned portfolio to support revenue growth and business expansion objectives .

Posted 11/5/2026full-timeRemote • Georgia • United StatesSeniorLeadWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing customer relationships and driving revenue growth through strategic sales initiatives. Proficient in analyzing market data and collaborating with internal teams to enhance account profitability and customer satisfaction.

Highest-signal resume keywords
LTL Sales ExperienceCustomer Relationship ManagementMicrosoft Office ApplicationsData AnalysisNegotiation Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Sales Data AnalysisLead GenerationAccount Performance EvaluationCustomer Business ReviewsProblem-Solving
Soft Skills
CommunicationAdaptabilityCollaboration
Tools & Technologies
Microsoft TeamsPower BI
Certifications & Qualifications
High School DiplomaGED
Industry Keywords
Transportation SolutionsRevenue GrowthBusiness ExpansionCustomer ConcernsMarket Conditions

About the role

Key responsibilities & impact
  • Manage customer relationships within an assigned portfolio to support revenue growth and business expansion objectives
  • Promote transportation solutions as a strategic sales partner
  • Identify and pursue new business through phone calls, emails, virtual meetings, recorded video messaging, and lead generation
  • Develop and maintain prospective and existing customer relationships
  • Conduct customer business reviews and evaluate account performance
  • Collaborate with internal business partners to develop solutions that secure new business and improve account profitability
  • Analyze customer, market, and sales data to identify strategic growth opportunities
  • Address customer concerns and service-related issues through communication, negotiation, and problem-solving
  • Adapt to changing customer assignments, business priorities, and market conditions
  • Maintain accurate account and sales activity information within company systems

Requirements

What you’ll need
  • Must be at least 18 years of age
  • High school diploma or GED
  • Authorized to work in the United States
  • Bachelor's degree in business or related field (preferred)
  • 5+ years of LTL sales experience (preferred)
  • Experience using Microsoft Office applications, Microsoft Teams, and Power BI (preferred)
  • Ability to remain in a stationary position for extended periods while working at a computer or desk
  • Frequent use of hands and fingers for typing, handling documents, and operating office equipment
  • Occasional lifting/carrying of office materials/boxes up to 25 lbs.
  • Adequate vision and hearing (with or without correction)
  • Occasional movement, bending, and reaching as needed
  • Some travel may be required, including overnight travel

Benefits

Comp & perks
  • Competitive compensation
  • Great benefits
  • Opportunities for learning new skills and advancing
  • Employee performance rewards
  • Equal opportunity employment