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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates extensive experience in leading technical field operations and managing service execution, with a strong focus on developing standard operating procedures and mentoring technicians. Proficient in equipment procurement and inventory management, ensuring compliance with safety and quality standards.
Highest-signal resume keywords
Technical IntegrationField EngineeringService ExecutionSOP DevelopmentEquipment Procurement
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Technical ProficiencySystem TroubleshootingInventory ManagementOperational JudgmentPerformance Accountability
Soft Skills
MentorshipLeadershipCommunication
Tools & Technologies
FleetioSaildrone ExplorerSaildrone VoyagerSaildrone Surveyor
Certifications & Qualifications
U.S. Department of Defense Security Clearance
Industry Keywords
Fleet ServicesService ExecutionTechnical Field OperationsSafety StandardsSite Audits
About the role
Key responsibilities & impact- Lead Fleet Services operations across the assigned program or site, overseeing service execution from recovery through redeployment
- Plan fleet maintenance and resources with Fleet Management, maintaining long-term service calendars and coordinating recovery schedules, staffing, and equipment needs
- Develop and update standard operating procedures (SOPs) and standardize effective field practices across the organization
- Supervise and develop technicians through technical guidance, training, mentorship, and quality oversight
- Manage contractors and vendors, ensuring third-party work meets technical and safety requirements
- Provide remote technical leadership to field teams, troubleshooting complex system failures and guiding resolution
- Manage equipment, procurement, and inventory, authorizing mission-essential purchases within budget controls and maintaining accurate records
- Audit service records, work orders, and daily reports for completeness and accuracy, and ensure timely reporting of safety and quality incidents
Requirements
What you’ll need- 10–15+ years of experience in technical integration, field engineering, service execution, or project management involving complex deployed systems
- Extensive experience leading technical field operations, managing service activities, and holding teams accountable for performance and safety
- Deep technical proficiency across Saildrone’s Explorer, Voyager, and Surveyor platforms, including the ability to diagnose and troubleshoot system failures remotely
- Expert-level proficiency in developing technical SOPs and managing work orders in Fleetio
- Demonstrated experience managing equipment procurement, large-scale inventories, and international inventory controls
- Strong operational judgment, with the ability to balance execution speed, technical quality, budget constraints, and site safety
- Proven ability to identify systemic improvements from field data and operational experience, and to mentor and develop technicians across multiple experience levels
- Willingness to travel 50–75% and provide remote on-call support as required
- U.S. Person status and eligibility to obtain a U.S. Department of Defense security clearance
- Ability to travel to remote and austere environments to conduct site audits and lead complex deployments
- Capable of performing or overseeing physical operations in extreme weather and confined spaces
Benefits
Comp & perks- Competitive Paid Time Off (PTO) accrual
- Robust annual holiday schedule
- Paid sick leave
- Premium, multi-tier Medical, Dental, and Vision plans with significant company contributions for employees and dependents
- Equity grants
- 401(k) retirement plan with flexible pre-tax and Roth payroll contribution options
- Annual professional development reimbursement program
- Relocation assistance for eligible roles
