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Sailor Health

Care Coordinator, Health Navigation

Sailor Health

. Conduct introductory calls with existing patients interested in advocacy services .

Posted 10/1/2026full-timeRemote • CanadaMid-LevelSenior💰 CA$40,000 - CA$50,000 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong communication and organizational skills while managing patient advocacy processes and maintaining accurate records in various systems. Proficient in navigating EHR platforms and CRMs to enhance patient care for older adults.

Highest-signal resume keywords
Patient AdvocacyGoogle WorkspaceEHR SystemsCRMsHealthcare Experience

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Patient CommunicationOnboarding Process ManagementRecord KeepingFollow-Up CoordinationDetail Orientation
Soft Skills
EmpathyClear CommunicationOrganization
Tools & Technologies
HealthieHubSpot
Industry Keywords
HealthcareCustomer ServiceAdministrative SupportOlder Adults Care

About the role

Key responsibilities & impact
  • Conduct introductory calls with existing patients interested in advocacy services
  • Guide patients through the advocacy onboarding process
  • Coordinate with the advocacy team for smooth transitions and follow-through
  • Manage patient communications, follow-ups, missed calls, and reassignments
  • Maintain accurate records in Google Workspace, EHR platforms such as Healthie, and CRMs such as HubSpot

Requirements

What you’ll need
  • Based in Canada
  • Comfortable working Eastern Time Zone hours
  • Empathetic and clear communicator
  • Highly organized and detail-oriented
  • Comfortable learning and navigating Google Workspace, EHR systems, and CRMs
  • Mission-aligned with improving care for older adults
  • Experience in healthcare, customer service, or administrative support is a plus, but not required

Benefits

Comp & perks
  • Remote work flexibility
  • Mission-driven work supporting older adults’ mental health
  • Growth and ownership opportunities
  • Opportunity to shape key processes
  • Collaborative, purpose-driven team