Care Navigator

Sailor Health

. Serve as the first point of contact for patients and their families .

Posted 9/16/2026full-timeRemote • CanadaMid-LevelSenior💰 CA$40,000 - CA$50,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong communication and organizational skills while providing empathetic support to patients and their families. Proficient in coordinating care and guiding patients through the intake process using various software tools.

Highest-signal resume keywords

Empathetic CommunicationPatient Care CoordinationDetail-Oriented OrganizationGoogle Workspace ProficiencyEHR Platform Familiarity

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills

EmpathyClear CommunicationInitiativeCollaboration

Tools & Technologies

Google WorkspaceEHR PlatformsHealthieHubSpot

Industry Keywords

HealthcarePatient SupportCare CoordinationMental Healthcare AccessCustomer Service

About the role

Key responsibilities & impact

Serve as the first point of contact for patients and their families
Guide older adults and caregivers through the intake process
Provide patient support, care coordination, and emotional guidance
Match patients with the right therapist
Help patients feel confident and understood throughout the care journey
Manage multiple patients at different stages of the process
Take initiative and help shape key processes
Work closely with a thoughtful, collaborative remote team

Requirements

What you’ll need

Canada-based only
Empathetic and clear communicator
Highly organized and detail-oriented
Comfortable learning Google Workspace, EHR platforms such as Healthie, and CRMs such as HubSpot
Quickly learns new software
Interest in improving mental healthcare access for older adults
Experience in healthcare, customer service, or administrative support is welcome but not required
Comfortable working Eastern Time Zone hours
Must be willing to work one of the listed 9a–6p ET or 12p–9p ET shifts

Benefits

Comp & perks

Remote work flexibility
Growth and ownership opportunities
Collaborative, mission-driven team environment