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Care Navigator – Advocacy
Sailor Health. Conduct introductory calls with existing patients interested in advocacy services .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong organizational skills and attention to detail while effectively managing patient communications and onboarding processes. Proficient in using Google Workspace, EHR systems, and CRM tools to enhance patient advocacy services.
Highest-signal resume keywords
Empathetic Communication SkillsOrganizational SkillsAttention to DetailGoogle Workspace ProficiencyEHR Systems Experience
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
Empathetic CommunicationClear CommunicationOrganizational SkillsAttention to Detail
Tools & Technologies
Google WorkspaceEHR SystemsHubSpot CRM
Industry Keywords
HealthcarePatient AdvocacyCustomer ServiceAdministrative Support
About the role
Key responsibilities & impact- Conduct introductory calls with existing patients interested in advocacy services
- Guide patients through the advocacy onboarding process
- Coordinate with the advocacy team to ensure smooth transitions and follow-through
- Manage patient communications, follow-ups, missed calls, and reassignments
- Maintain accurate records in Google Workspace, EHR platforms such as Healthie, and HubSpot CRM
Requirements
What you’ll need- Based in Canada
- Empathetic and clear communication skills
- Strong organizational and attention-to-detail skills
- Comfortable learning and using Google Workspace, EHR systems, and CRMs
- Interest in improving care for older adults
- Ability to work Eastern Time Zone hours
- Experience in healthcare, customer service, or administrative support is welcome but not required
Benefits
Comp & perks- Remote work flexibility
- Growth and ownership opportunities
- Mission-driven work supporting older adults
- Collaborative, purpose-driven team environment