Intake & Scheduling Coordinator – Healthcare

Sailor Health

. Conduct introductory calls with existing patients interested in advocacy services .

Posted 10/1/2026full-timeRemote • CanadaMid-LevelSenior💰 CA$40,000 - CA$50,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong communication and organizational skills while managing patient advocacy services and coordinating with healthcare teams. Proficient in utilizing Google Workspace, EHR systems, and CRM platforms to enhance patient care and support older adults effectively.

Highest-signal resume keywords

Patient AdvocacyGoogle WorkspaceEHR SystemsCRM PlatformsEmpathetic Communication

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills

Clear CommunicationHighly OrganizedDetail-Oriented

Tools & Technologies

HealthieHubSpot

Industry Keywords

HealthcareCustomer ServiceAdministrative SupportOlder Adults Advocacy

About the role

Key responsibilities & impact

Conduct introductory calls with existing patients interested in advocacy services
Guide patients through the advocacy onboarding process
Coordinate with the advocacy team to ensure smooth transitions and follow-through
Manage patient communications, including follow-ups, missed calls, and reassignments
Maintain accurate and up-to-date records in Google Workspace, EHR platforms such as Healthie, and CRMs such as HubSpot
Support older adults by helping them access resources, coordination, and advocacy

Requirements

What you’ll need

Must be based in Canada
Full-time availability
Ability to work Eastern Time Zone hours
Willingness to work one of the specified 9a–6p ET or 12p–9p ET shifts
Empathetic and clear communication
Highly organized and detail-oriented
Comfortable learning and using Google Workspace, EHR systems, and CRM platforms
Interest in improving care for older adults
Experience in healthcare, customer service, or administrative support is a plus, but not required

Benefits

Comp & perks

Remote work flexibility
Growth and ownership opportunities
Opportunity to contribute to an impactful mental healthcare mission
Collaborative, purpose-driven team environment