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Patient Navigator – Chronic Care
Sailor Health. Conduct introductory calls with existing patients interested in advocacy services .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong communication and organizational skills while managing patient advocacy processes. Proficient in utilizing Google Workspace, EHR systems, and CRMs to ensure effective patient support and record-keeping.
Highest-signal resume keywords
Patient AdvocacyGoogle WorkspaceEHR SystemsCRMsCustomer Service
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Patient CommunicationRecord KeepingOnboarding Process ManagementFollow-Up CoordinationDetail Orientation
Soft Skills
EmpathyClear CommunicationOrganizationCompassionEagerness to Grow
Tools & Technologies
HealthieHubSpot
Industry Keywords
HealthcareAdministrative Support
About the role
Key responsibilities & impact- Conduct introductory calls with existing patients interested in advocacy services
- Guide patients through the advocacy onboarding process
- Coordinate with the advocacy team for smooth transitions and follow-through
- Manage patient communications, follow-ups, missed calls, and reassignments
- Maintain accurate records in Google Workspace, EHR platforms such as Healthie, and CRMs such as HubSpot
Requirements
What you’ll need- Based in Canada
- Comfortable working Eastern Time Zone hours
- Empathetic and clear communicator
- Highly organized and detail-oriented
- Comfortable learning and using Google Workspace, EHR systems, and CRMs
- Experience in healthcare, customer service, or administrative support is a plus, but not required
- Compassionate, organized, and eager to grow
Benefits
Comp & perks- Remote-first team and flexible remote work
- Growth and ownership opportunities
- Opportunity to work on a meaningful healthcare mission
- Collaborative team environment