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Epic Application Analyst – Beacon
Saint Francis Health System. Design, build, test, validate, and provide ongoing support for assigned applications .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in application design, support, and optimization, with a strong focus on Epic certification and collaboration within multidisciplinary teams. Proven ability to analyze complex issues and implement solutions while maintaining high standards of customer service.
Highest-signal resume keywords
Epic CertificationApplication SupportSystem OptimizationAnalytical Problem SolvingInterpersonal Communication
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Application DesignSystem BuildWorkflow DevelopmentDocumentation MaintenanceIncident Support
Soft Skills
CollaborationIndependenceTime ManagementCustomer Service
Tools & Technologies
Epic Software
Certifications & Qualifications
Epic Certification
Industry Keywords
HealthcareFunctional WorkflowsInterdisciplinary TeamsOperational Experience
About the role
Key responsibilities & impact- Design, build, test, validate, and provide ongoing support for assigned applications
- Obtain and maintain in-depth knowledge of functional workflows and software functionality
- Participate in future-state workflow review and development
- Complete system builds supporting new workflows
- Collaborate in workgroups and across interdisciplinary teams
- Identify system optimization opportunities and enhancements
- Collaborate with vendors, technology teams, project teams, and end-user resources to design and implement solutions
- Research issues and independently analyze complex matters to produce solution options
- Identify opportunities for functional improvement
- Provide tier-2 support for application incidents reported through the help desk
- Maintain current documentation
- Implement changes using documented processes compliant with departmental policies and procedures
- Promote the Health System's Mission, Vision, and Values while providing high customer service
- Coordinate activities and lead others without supervisory responsibility
- Work with patients, internal and external customers, healthcare professionals, staff, and Director-level personnel
Requirements
What you’ll need- High school diploma or GED required
- Bachelor's degree strongly preferred
- Obtain and maintain Epic certification in assigned application module(s)
- Ability to complete and maintain Epic certification
- One year of related experience
- Current internal/external Epic operational experience strongly preferred
- Basic computer skills
- Ability to work independently and within a multidisciplinary team
- Ability to establish and meet work schedules within limited time frames and under tight deadlines
- Analytical ability to solve business and technical problems
- Excellent interpersonal and communication skills
- Ability to travel as required for Epic training
- Ability to travel to remote work sites as needed
Benefits
Comp & perks- Full-time employment
- Ability to travel as required for Epic training
- Remote work arrangement / virtual office
- Equal opportunity protections for veterans and people with disabilities