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Epic Application Analyst – Professional Billing
Saint Francis Health System. Perform system design, build, testing, validation, and ongoing support of assigned applications .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in system design, implementation, and support, with a strong focus on Epic certification and operational experience. Capable of collaborating across interdisciplinary teams while providing high-quality customer service and maintaining compliance with documented processes.
Highest-signal resume keywords
Epic CertificationSystem DesignApplication SupportAnalytical Problem SolvingInterdisciplinary Collaboration
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
System DesignApplication TestingWorkflow DevelopmentSystem OptimizationDocumentation MaintenanceIncident AnalysisSolution ImplementationBasic Computer SkillsEpic Operational ExperienceTier-2 Support
Soft Skills
Excellent Interpersonal SkillsCommunication SkillsAbility to Work IndependentlyTeam CollaborationTime Management
Certifications & Qualifications
Epic Certification
Industry Keywords
Health SystemFunctional WorkflowsCustomer ServiceCompliance ProcessesRemote Work
About the role
Key responsibilities & impact- Perform system design, build, testing, validation, and ongoing support of assigned applications
- Obtain and maintain in-depth knowledge of functional workflows and supporting software functionality
- Participate in future-state workflow review and development
- Complete system builds supporting new workflows
- Collaborate in workgroups and across interdisciplinary teams
- Identify system optimization and enhancement opportunities
- Design and implement solutions with vendors, technology teams, project teams, and end users
- Research issues and independently analyze complex matters to produce solution options
- Provide tier-2 support for application incidents reported through the help desk
- Maintain up-to-date documentation
- Implement changes using documented, compliant processes
- Promote the Health System's Mission, Vision, and Values and provide high customer service
Requirements
What you’ll need- High school diploma or GED
- Bachelor's degree strongly preferred
- Obtain and maintain Epic certification in assigned application module(s)
- One year of related experience
- Current internal/external Epic operational experience strongly preferred
- Basic computer skills
- Ability to complete and maintain Epic certification
- Ability to work independently and within a team across multiple disciplines
- Ability to establish and meet work schedules within limited time frames and under tight deadlines
- Analytical ability to solve business and technical problems
- Excellent interpersonal and communication skills
- Ability to travel as required for Epic training
- Ability to travel to remote work sites as needed
Benefits
Comp & perks- Full-time employment
- Epic certification in assigned application module(s)
- Ability to travel as required for Epic training