Field Service Engineer, South Italy

Sakura Finetek Europe

. Independently support Sakura customers in technical areas including installation, training, support, repair, service and warranty .

Posted 11/3/2026full-timeNaples • ItalyMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in technical support, installation, and repair of Sakura equipment, while maintaining strong communication and customer service skills. Proficient in managing projects and achieving goals in a field service environment, with a focus on quality assurance and customer satisfaction.

Highest-signal resume keywords

Technical SupportField Service EngineeringCustomer OrientationMicrosoft Office ProficiencyBilingual Communication

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

InstallationRepairTechnical TrainingQuality AssuranceCRM Reporting

Soft Skills

Strong Communication SkillsSelf-OrganisedStructuredPragmatic Can-Do AttitudeFlexibility

Certifications & Qualifications

Local Driver's LicenseValid EU Work Visa

Industry Keywords

Medical Diagnostics InstrumentationCustomer SupportTechnical AreasDemonstration EquipmentSakura Products

About the role

Key responsibilities & impact

Independently support Sakura customers in technical areas including installation, training, support, repair, service and warranty
Provide effective technical support to customers and internal stakeholders
Manage, coordinate, monitor, repair and install Sakura demonstration equipment
Keep abreast of and implement new developments, improvements and regulations for Sakura products
Maintain working knowledge of Sakura equipment through regular technical training at Sakura Academy
Handle complaints effectively and efficiently
Achieve personal and team goals set at the beginning of the fiscal year
Provide timely and adequate reporting through CRM
Support quality assurance activities
Participate in various project teams
Provide support in other regions when required

Requirements

What you’ll need

Secondary Vocational Education or Higher Education with a technical (mechanical) specialisation
Relevant experience as a field service engineer, preferably in Medical Diagnostics instrumentation, though this is not a requirement
Skilled use of computers and Microsoft Office software
Local driver's license
Ideally live in Naples
Flexibility regarding working hours and willingness to stay overnight when required
Good command of Italian and English, spoken and written
Strong presentation and communication skills for training and advising
Customer-oriented, able to connect easily and make an impact at all levels
Self-organised, structured and independent
Pragmatic can-do attitude
Valid EU work visa; visa sponsorship is not offered

Benefits

Comp & perks

Attractive salary package, including a bonus and more benefits
Company car
Mobile phone
Laptop
Full ownership of work
Recognition of achievements
Professional development opportunities
Inspiring community with a mission that matters
Supportive and inspiring management
Financially healthy and privately owned company