Global Account Manager

Salas O'Brien

. Identify, develop, expand, and strengthen strategic client relationships across multiple divisions, geographies, and service lines .

Posted 10/6/2026full-timeRemote • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in strategic account management, client development, and business growth through effective relationship building and cross-functional collaboration. Proven ability to lead multidisciplinary teams and manage complex accounts while achieving revenue and client satisfaction goals.

Highest-signal resume keywords

Strategic Account ManagementClient DevelopmentRevenue GrowthCross-Functional CollaborationRelationship Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Account PlanningSales Pipeline ManagementCRM ManagementForecastingProposal StrategyCGMP KnowledgeFDA/EMA ComplianceCQVProcess SystemsFacility Infrastructure

Soft Skills

Communication SkillsPresentation SkillsNegotiation SkillsMentoringInfluencing Decision Makers

Certifications & Qualifications

Bachelor's Degree

Industry Keywords

Professional ServicesEngineeringConsultingRegulated ManufacturingClean UtilitiesAutomationPackagingMulti-Location AccountsClient SatisfactionBusiness Development

About the role

Key responsibilities & impact

Identify, develop, expand, and strengthen strategic client relationships across multiple divisions, geographies, and service lines
Own global account performance, including revenue growth, profitability, client satisfaction, retention, and strategic expansion
Develop and execute multi-year account growth strategies aligned with client objectives and company priorities
Identify, qualify, and advance opportunities across divisions, service lines, and geographic regions
Drive cross-selling and upselling initiatives
Maintain account forecasts, pipeline reporting, opportunity tracking, and growth plans
Serve as senior account leader and primary point of contact for executive-level client relationships
Build trusted-advisor relationships with decision makers and stakeholders
Develop relationship maps and conduct executive engagement activities
Create and maintain comprehensive strategic account plans
Lead pursuit strategies for major opportunities, including positioning, teaming, proposal strategy, and relationship development
Coordinate account planning across divisions, business units, technical practices, and enterprise leadership teams
Maintain visibility into major client engagements and coordinate resolution of delivery risks and client concerns
Lead virtual account teams of technical leaders, project managers, business development professionals, and operational leaders
Mentor emerging account managers and business development professionals
Support succession planning and relationship continuity
Monitor account-level risks and facilitate resolution of client conflicts and commercial concerns
Support disciplined account reviews, pipeline management, forecasting, and enterprise collaboration

Requirements

What you’ll need

Bachelor's degree in business, engineering, architecture, construction management, or a related field
Significant experience in strategic account management, client development, business development, consulting, engineering, professional services, or related industries
Demonstrated success managing large, complex, multi-location accounts and growing revenue through long-term relationship development
Proven ability to build executive-level relationships and influence decision makers across large organizations
Experience collaborating within matrixed organizations and coordinating multidisciplinary teams
Strong communication, presentation, negotiation, and relationship management skills
Proven ability to manage a disciplined sales process, maintain accurate CRM records, forecast pipeline, and achieve or exceed annual sales targets
Demonstrated ability to develop strategic account plans, manage sales pipelines, and achieve growth objectives
Working knowledge of regulated manufacturing environments, cGMP expectations, FDA/EMA-driven project considerations, CQV, clean utilities, process systems, packaging, automation, and facility infrastructure preferred
Valid driver's license
Must pass a background check
Ability to travel as required; frequent travel anticipated, averaging up to 50%
Ability to lift up to 20 pounds and perform required physical activities

Benefits

Comp & perks

Performance-based bonuses
Medical, dental, and vision insurance
401(k) with company match
Paid time off and company holidays
Wellness programs and employee assistance resources
Professional development support
Employee-owned company with shared ownership culture