IT Intern

Salas O'Brien

. Assist with technical support and troubleshooting of computers, applications, peripherals, connectivity, networks, and other IT services .

Posted 10/9/2026internshipUnited StatesEntry LevelWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates foundational knowledge in IT support, cybersecurity, and networking, with a focus on troubleshooting, technical documentation, and effective communication. Eager to learn and develop skills in various IT disciplines while contributing to team initiatives and projects.

Highest-signal resume keywords

Technical SupportCybersecurity ActivitiesNetworkingTechnical DocumentationCloud Computing

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

TroubleshootingBasic NetworkingCybersecurityOperating SystemsCloud TechnologiesPowerShellPythonIT Concepts

Soft Skills

Effective CommunicationOrganizedDependableProblem-SolvingCuriosity

Tools & Technologies

WindowsMicrosoft 365VPNFirewallsLAN/WANIT Support Tools

Certifications & Qualifications

CompTIAMicrosoftCisco

Industry Keywords

IT ServicesTechnical OnboardingVulnerability ManagementSecurity MonitoringDocumentation

Tech Stack

Tools & technologies

CloudCyber SecurityFirewallsPython

About the role

Key responsibilities & impact

Assist with technical support and troubleshooting of computers, applications, peripherals, connectivity, networks, and other IT services
Assist with employee technology onboarding, device preparation, deployments, upgrades, and other IT initiatives
Support cybersecurity activities including security monitoring, documentation, vulnerability management, compliance, and security awareness
Assist with network and infrastructure activities involving LAN/WAN, wireless, VPN, switches, firewalls, monitoring, inventories, and documentation
Create and maintain technical documentation, procedures, inventories, and knowledge-base articles
Research and test new technologies, products, or technical solutions and help identify opportunities to improve or automate IT processes
Participate in IT projects, team meetings, technical training, and cross-functional initiatives
Perform assigned technical tasks under the guidance of experienced IT team members and escalate issues when appropriate

Requirements

What you’ll need

Currently pursuing an Associate's or Bachelor's degree in Information Technology, Computer Science, Cybersecurity, Information Systems, Networking, Computer Engineering, or a related field
Genuine interest in technology and enjoyment of troubleshooting, problem-solving, and learning how things work
Basic knowledge of computers, operating systems, networking, cybersecurity, cloud technologies, or other IT concepts through coursework, certifications, personal projects, or previous experience
Effective communication with technical and non-technical team members
Organized, dependable, and comfortable asking questions
Interest in developing skills within an assigned IT discipline while gaining exposure to the broader IT organization
Exposure to Windows, Microsoft 365, networking, cybersecurity, cloud computing, PowerShell, Python, or IT support tools
Relevant CompTIA, Microsoft, Cisco, or similar coursework or certifications are a plus
Prior professional IT experience is not required

Benefits

Comp & perks

Employee-owned company
Great total rewards
Hands-on experience working in a professional enterprise IT environment
Practical experience within an assigned IT discipline while gaining exposure to other areas of IT
Opportunities to apply classroom knowledge to real-world technology challenges
Technical, troubleshooting, problem-solving, communication, and professional skills development
Exposure to experienced IT professionals and potential career paths across Information Technology