Manager, Business Strategy – Operations

Salma Health

. Support strategic and operational initiatives from problem definition through implementation and measurement .

Posted 10/10/2026full-timeSan Mateo • California • United StatesMid-LevelSenior💰 $130,000 - $150,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in operational strategy, cross-functional initiative management, and the development of measurement frameworks and dashboards. Proficient in translating complex problems into actionable plans while ensuring alignment across diverse teams and stakeholders.

Highest-signal resume keywords

Operational Strategy DevelopmentCross-Functional Initiative ManagementAnalytical SkillsProject ManagementKPI Definition and Tracking

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Financial ModelingMeasurement FrameworksOperational DashboardsData AnalysisProgram OperationalizationHealthcare Regulations UnderstandingAI EnablementChange ManagementWorkflow DesignRisk Management

Soft Skills

Clear CommunicationStakeholder EngagementProblem-SolvingCollaborationAdaptability

Certifications & Qualifications

MBA or Equivalent Advanced Degree

Industry Keywords

HealthcareDigital HealthClinical OperationsProvider NetworksMulti-Site Healthcare Delivery

About the role

Key responsibilities & impact

Support strategic and operational initiatives from problem definition through implementation and measurement
Partner with department and clinical leaders to evolve operations for the next stage of scale
Design lighter-touch workflows that respect clinical judgment while improving efficiency
Run cross-functional scale initiatives where no single department holds the outcome
Translate ambiguous, cross-functional problems into defined solutions with clear measures of success
Contribute to initiatives spanning program design, AI enablement, and build-versus-buy decisions
Support operational build-out of new products, service lines, and clinics from launch through a steady, scaled state
Translate new offerings into operating models, staffing, workflows, and systems
Define success criteria and scale-readiness milestones for new offerings
Surface and help resolve risks, dependencies, and execution gaps
Coordinate handoffs to day-to-day operating teams and refine the approach with each launch
Help define change-management rollout approaches, governance, and operating rhythms
Identify and help resolve friction across teams, workflows, and priorities
Build repeatable systems and ways of working to strengthen execution
Define and track operational metrics across functions
Build measurement frameworks and dashboards covering utilization, productivity, and contribution margin across sites
Establish prioritization and escalation pathways
Translate data and status into executive-level reporting
Support preparation of data-informed board materials

Requirements

What you’ll need

3 to 8 years of experience across strategy and operations, management consulting, or chief-of-staff function, ideally within healthcare, digital health, or technology
Track record of running cross-functional initiatives and operational improvements in a fast-growing organization
Strong analytical and financial modeling skills
Ability to build measurement frameworks and operational dashboards
Comfort working with large operational data sets and the tools to analyze them
Ability to define and track KPIs across operational and financial domains
Ability to turn ambiguous, cross-functional problems into structured plans with clear measures of success
Strong project management skills
Ability to coordinate across functions without direct authority
Clear written and verbal communication
Comfort presenting to leadership and a range of stakeholders
MBA or equivalent advanced degree in a relevant field preferred
Experience operationalizing and scaling new programs or products preferred
Familiarity with multi-site healthcare delivery, mental health, clinical operations, and provider networks preferred
Understanding of healthcare regulations and reimbursement helpful
Exposure to AI and digital health technologies a plus
Legally authorized to work in the United States

Benefits

Comp & perks

Discretionary bonus or stock option grants based on company and individual performance
Medical benefits
Dental benefits
Vision benefits
PTO
Additional benefits
Employment authorization sponsorship may be considered case-by-case