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Trainers Team Lead
SALMON ROBOTICS LIMITED. Own a clear, transparent system for tracking trainer workload .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing training programs, including workload tracking, trainer development, and curriculum design. Proficient in facilitating high-quality training delivery while aligning learning priorities with operational performance.
Highest-signal resume keywords
Sales Training ManagementAdult Learning FacilitationCurriculum DevelopmentTrainer CoachingFluency in English and Tagalog
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Training DeliverySkills AssessmentNeeds AnalysisStandardized Learning MaterialsTraining Schedule ManagementTraining Ticket ManagementPost-Training Effectiveness ReviewsFacilitation SkillsQuality AssuranceOperational Performance Alignment
Soft Skills
CoachingAccountabilityAdaptabilityDecision-MakingCommunication
Industry Keywords
FintechBankingConsumer LendingInsuranceHigh-Volume Sales Operation
About the role
Key responsibilities & impact- Own a clear, transparent system for tracking trainer workload
- Manage workload and plan training schedules
- Handle complex training tickets
- Hire and onboard trainers by defining required profiles and identifying team skill gaps
- Develop trainers' facilitation skills and ability to create standardized learning materials
- Support team members while holding them accountable for quality and results
- Coach trainers and subject matter experts and align learning priorities with operational performance gaps
- Standardize facilitation practices and monitor consistency across trainers
- Ensure high-quality training delivery
- Own training tickets and ensure SLAs are met
- Conduct needs analysis and post-training effectiveness reviews
- Translate methodology into everyday practice and align trainers with new programs and updates
- Keep training materials current and controlled in partnership with Quality, HR, and Operations
- Work with business leaders in Partners & Distribution, Quality, HR, and Operations, plus sales and field collector teams
Requirements
What you’ll need- At least 3 years of experience in sales training, including at least 1 year managing or supervising trainers
- Experience in fintech, banking, consumer lending, insurance, or another business with a high-volume sales operation
- Hands-on experience in adult learning: training delivery, coaching, skills assessment, and curriculum development
- Strong facilitation skills and a clear view of what good training delivery looks like
- Understanding of the sales process and employees' learning needs across onboarding, ramp-up, and ongoing development
- Comfort in a high-paced, fast-changing environment; ability to reprioritize quickly, decide with incomplete information, and maintain quality under tight deadlines
- Fluency in English and Tagalog for training delivery, feedback, and material development
Benefits
Comp & perks- Hybrid-first work model
- Opportunity to work in a globally distributed team spanning 45+ countries
- Opportunity to solve complex problems at scale and impact millions of people
- Professional development through coaching, skills development, and competency building