Change Management Specialist

Salute

. Lead and coordinate organizational change initiatives .

Posted 10/13/2026full-timeHoffman Estates • Illinois • United StatesMid-LevelSenior💰 $0 - $50 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in change management principles and methodologies, with a strong focus on developing and implementing effective processes and documentation. Capable of collaborating across all organizational levels to drive continuous improvement and ensure successful change initiatives.

Highest-signal resume keywords

Change Management PrinciplesOrganizational Change ExperienceExceptional Written CommunicationProject Management FamiliarityCertified Change Management Professional

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Change Management MethodologiesTechnical DocumentationError Elimination ProceduresClient Ticketing SystemsProcess AutomationQuality ControlData Center Equipment KnowledgeReporting on Asset ChangesProcedure CreationContinuous Improvement

Soft Skills

Active ListeningRelationship BuildingProblem-SolvingOrganizational SkillsTeam Collaboration

Tools & Technologies

Microsoft OfficeUpkeepClient SystemsTicketing Systems

Certifications & Qualifications

Certified Change Management ProfessionalChange Management SpecialistSix Sigma Certifications

Industry Keywords

Standard Operating ProceduresEmergency Operations ProceduresWork Authorization ProceduresClient NotificationsCustomer Satisfaction Reporting

About the role

Key responsibilities & impact

Lead and coordinate organizational change initiatives
Develop, implement, and manage the change management process
Interface with all levels of management and staff to ensure effective change implementation
Set and define standards for EEP development, including MOPs, SOPs, EOPs, and WAPs
Develop processes for working within client ticketing systems, Upkeep, and future platforms
Create high-quality error elimination procedures and content supporting client operations and growth
Contribute to corporate technical documentation style, voice, and requirements
Collaborate with subject matter experts to compile user-centric content
Research trends, technologies, tools, and methodologies in technical communication
Ensure successful completion and acceptance of procedures
Produce clear, accurate, complete, error-free documentation within deadlines
Organize and prioritize tasks while managing multiple projects and deliverables
Perform quality control and manage the lifecycle of procedures for assigned sites
Learn data center critical equipment, behavior, risks, and operational sequences with the Engineering CoE
Define client change-management communication standards and compliance/customer-satisfaction reporting mechanisms
Collaborate with Engineering CoE and Operations Managers to track EEPs in client systems in real time
Develop reporting on asset changes across cooling, power, generators, access controls, and fire systems
Create consistent reports for customers and internal requirements
Automate processes to support continuous improvement and scalable, repeatable mechanisms
Track all changes in ticketing and client systems with associated procedures
Maintain procedure creation schedules and review procedures according to revision calendars
Collaborate with CoEs and Operations teams to create practical reports, processes, and policies
Drive continuous improvement in change management, client notifications, system use, and customer success

Requirements

What you’ll need

Experience with and knowledge of change management principles, methodologies and tools
Exceptional written and verbal communication skills
Excellent active listening skills
Ability to clearly articulate messages to a variety of audiences
Ability to establish and maintain strong relationships
Flexible and adaptable; able to work in ambiguous situations
Organized with a natural inclination for planning strategy and tactics
Problem-solving and root-cause identification skills
Ability to work effectively at all organizational levels
Team player able to work collaboratively with and through others
Familiarity with project management approaches, tools and project lifecycle phases
Experience with large-scale organizational change efforts
Fluent in Microsoft Office
Ability to lift and carry equipment up to 40 lbs
Ability to climb ladders and multiple flights of stairs
Ability to stand for long periods
Ability to bend, stoop, kneel, and reach for equipment-related tasks
Basic physical fitness to respond quickly to emergencies
Ability to move quickly and efficiently within work environments
Good hand-eye coordination and dexterity
Clear vision, with or without correction, while wearing safety glasses
Ability to differentiate color-coded warning signs, labels, and cables
Ability to work across varied indoor temperatures
Ability to work outdoors in extreme temperatures, rain, or snow
Ability to work in elevated noise levels while wearing hearing protection
Possession of a valid driver’s license for work-related travel, as required
Certified Change Management Professional, Change Management Specialist, or Six Sigma certifications helpful but not required

Benefits

Comp & perks

Equal opportunity employer committed to diversity and inclusion