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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in data center operations and facility management, with a strong focus on high-availability systems, preventive maintenance, and compliance. Capable of leading technical teams, managing third-party service providers, and ensuring operational readiness through effective resource allocation and performance monitoring.
Highest-signal resume keywords
Data Center OperationsHigh Voltage Authorized PersonPreventive Maintenance SchedulingCMMS ProficiencyElectrical Training Certification
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
UPS SystemsGeneratorsCooling SystemsFire/Life Safety InfrastructureElectrical SchematicsMechanical SchematicsTechnical DocumentationRoot Cause AnalysisPerformance Metrics MonitoringCompliance Testing
Soft Skills
Organizational SkillsProblem-Solving SkillsAttention to DetailCustomer Service CommitmentTeam Leadership
Tools & Technologies
CMMS PlatformsWork Order Management Systems
Certifications & Qualifications
QQI Level 6 Advanced Craft CertificateAP15 TrainingCity & Guilds Electrical Training
Industry Keywords
Mission-Critical EnvironmentsTelecom InfrastructureFacility ManagementHigh-Availability SystemsSafety ProgramsEmergency Preparedness
About the role
Key responsibilities & impact- Lead and supervise the on-site Technical Operations Team
- Oversee scheduling, planning, and completion of preventive and reactive maintenance across electrical, mechanical, and life-safety systems
- Coordinate with internal teams, external vendors, and client stakeholders to resolve facility operations issues
- Act as the High Voltage (HV) Authorized Person, performing isolations and issuing permits
- Provide on-shift technical coverage and escalation support during critical events and planned interventions
- Assist in coverage planning and resource allocation to maintain 24/7 operational readiness
- Utilize the CMMS for work order tracking, incident documentation, and preventive maintenance scheduling
- Manage third-party service providers and review RAMS, MOPs, and work permits
- Review and refine SOPs, MOPs, and EOPs
- Conduct statutory inspections and compliance testing
- Support root cause analysis following incidents and ensure corrective actions are documented and closed
- Improve maintenance practices and asset reliability through data analysis and lessons learned
- Monitor site performance metrics against SLAs and KPIs
- Report variances and KPI fluctuations to stakeholders and site leadership
- Develop and deliver operational status reports to management and client representatives
- Identify efficiency improvements and cost-saving initiatives with Data Center Manager and Operations leadership
- Enforce regulatory, safety, and environmental requirements
- Lead and participate in safety programs, audits, and emergency preparedness drills
- Support and mentor Critical Facilities Engineers I, II, and III
- Promote safety, accountability, and continuous learning within the site operations team
Requirements
What you’ll need- 5–7 years of experience in mission-critical mechanical and electrical environments, preferably within data center or telecom infrastructure
- Proven expertise in data center operations, facility management, and high-availability systems
- In-depth technical knowledge of UPS, generators, cooling systems, and fire/life safety infrastructure
- Formal electrical training (e.g., City & Guilds)
- QQI Level 6 Advanced Craft Certificate (Electrical) or equivalent certification
- Completion of AP15 training
- Demonstrated experience as an HV Authorized Person
- Strong understanding of electrical and mechanical schematics and technical documentation
- Proficiency with CMMS platforms, maintenance scheduling, and work order management systems
- Excellent organizational and problem-solving skills with attention to detail and urgency
- Demonstrated commitment to customer service, safety, and team leadership
- Ability to lift up to 50 pounds, climb ladders, and safely navigate electrical and mechanical spaces during inspections or maintenance
Benefits
Comp & perks- 8 company-paid holidays
- 2 floating holidays
- PTO
- Medical, Dental, and Vision insurance
- Employee Assistance Program
- Employer-supported 401(K) with immediate 100% vesting
- 3% employer match and a 50% match on the next 2%
- HSA
- Mental health resources
- Gym discounts
- Discounted legal services
- Discounted home & auto insurance
- Pet insurance
- ID theft protection
- Parental leave
- Relocation assistance available
- 10% Annual Bonus
