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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong capabilities in conducting security patrols, managing access control, and monitoring surveillance systems while ensuring compliance with client policies and standard operating procedures. Proficient in customer service, report writing, and training new staff to maintain a secure and pleasant environment.
Highest-signal resume keywords
Unarmed Security Officer LicenseCustomer Service ExperienceMicrosoft Office ProficiencyBasic CPR/AED/First Aid CertificationOperational Security Experience
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Conducting PatrolsAccess Control ManagementSurveillance MonitoringReport WritingLog ManagementEmergency ResponsePhysical FitnessTraffic Flow ManagementClient Policy ComplianceTraining and Mentoring
Soft Skills
Tact and ProfessionalismStress ManagementCommunication SkillsAttention to DetailCustomer Focus
Tools & Technologies
Closed-Circuit Television SystemsAlarm SystemsField Service DocumentationTalent LMS
Certifications & Qualifications
Unarmed Security Officer LicenseBasic CPR/AED/First Aid Certification
Industry Keywords
Security OperationsStandard Operating ProceduresClient SOWData Center ExperienceSafety Standards
About the role
Key responsibilities & impact- Conduct unarmed interior and/or exterior patrols
- Control facility access and egress
- Manage gate traffic flow and maintain access logs
- Monitor closed-circuit television and alarm systems
- Monitor cameras after normal working hours and notify DPR personnel of issues
- Observe and report suspicious activity
- Compose security logs and reports
- Deter criminal activity and misconduct
- Distribute and enforce on-site and global standard operating procedures
- Assist with and train new staff on security systems, SOPs, patrols, post orders, etiquette, and customer service
- Ensure client and company policies are followed
- Support daily tasking and activities
- Achieve 100% completion of log and report write-ups
- Meet KPIs outlined by the Site Lead
- Oversee Site Security Officers and enforce disciplinary measures in accordance with Salute HR policy
- Submit accurate and timely timesheet documentation in Field Service
- Fulfill contractual and revenue expectations defined in the Client SOW
- Complete assigned Talent LMS training courses
- Adhere to Salute safety standards and client security/privacy practices
- Facilitate a pleasant client and customer experience with customer service as the primary focus
Requirements
What you’ll need- High school diploma or appropriate level of training per local jurisdiction
- Ability to speak fluent English
- Valid driver’s license for work-related travel, as required
- Experience in customer service-related fields
- Ability to handle stressful situations with tact, professionalism, and respect
- Computer literacy with experience within the Microsoft Office suite
- Basic CPR/AED/First Aid or BHV equivalent
- Ability to lift and carry heavy equipment up to 40 lbs
- Ability to climb ladders and multiple flights of stairs
- Ability to stand for long periods in various work environments
- Ability to bend, stoop, kneel, and reach for equipment-related tasks
- Basic physical fitness to respond quickly to emergency situations
- Ability to move quickly and efficiently within various work environments
- Good hand-eye coordination and dexterity
- Clear vision, with or without correction, while wearing safety glasses
- Ability to differentiate between color-coded warning signs, labels, and cables
- Ability to work across varied indoor temperatures
- Ability to work outdoors in various weather conditions, including extreme temperatures, rain, or snow
- Ability to work in elevated noise levels while wearing hearing protection
- Unarmed Security Officer license may be required by clients as part of the SOW
- Data center experience preferred
- Operational security experience preferred
Benefits
Comp & perks- 8 company-paid holidays
- 2 floating holidays
- PTO
- Medical, dental, and vision insurance
- Employee Assistance Program
- Employer-supported 401(k) with immediate 100% vesting
- 3% employer match and a 50% match on the next 2%
- Health Savings Account (HSA)
- Mental health resources
- Gym discounts
- Discounted legal services
- Discounted home and auto insurance
- Pet insurance
- ID theft protection
- Discounted Group Life & AD&D
- Discounted Group Short & Long-term Disability
- Parental leave
