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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in operating and maintaining critical-environment building systems, including HVAC and electrical systems, while ensuring tenant comfort and safety. Proficient in managing work requests and collaborating with service contractors to deliver effective colocation and telecommunications services.
Highest-signal resume keywords
HVAC MaintenanceBuilding Management SystemsPreventive MaintenanceProblem-Solving SkillsCustomer Service
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Critical-Environment Building SystemsPreventive MaintenanceHVAC SystemsPlumbing SystemsElectrical SystemsFire Detection SystemsTemperature ControlsDigital SystemsStructured CablingNetwork Infrastructure
Soft Skills
Observation SkillsProblem-Solving SkillsGood Hand-Eye CoordinationDexterityAbility to Work in Varied Environments
Tools & Technologies
Building Management SystemsTelecommunications ServicesIT InfrastructureNetwork HardwarePatch Cables
Certifications & Qualifications
High School DiplomaValid Driver's License
Industry Keywords
Colocation ServicesTelecommunicationsIndoor EmergenciesAir-Quality ComplaintsService Contractors
About the role
Key responsibilities & impact- Complete tasks directed by the Data Center Manager and report conditions affecting building services, tenant comfort, or safety
- Operate, maintain, and modify critical-environment building systems
- Perform preventive maintenance on HVAC, computer room air conditioners, chillers, plumbing, UPS, DC battery systems, PDUs, generators, transfer switches, switchgear, cabling, fire detection and suppression, life safety, lighting, temperature controls, building management systems, and digital systems
- Conduct periodic building systems inspections and maintain clean, safe mechanical equipment rooms
- Respond to, investigate, and manage indoor emergencies and air-quality complaints
- Create, close, and track work requests and work orders
- Monitor service contractors and recommend changes
- Deliver colocation and telecommunications services and deploy additional customer and internal services
- Act as a focal point for customers, vendors, and carriers regarding colocation, connectivity, and network products and services
- Support internal networks, IT infrastructure, computers, electronics, and telephone systems
- Install IT and network hardware, run or make patch cables, and verify or test cable paths
- Coordinate third-party access and work related to structured cabling, circuit delivery, and equipment installations
- Support offsite points of presence and assist with network infrastructure operations, administration, and maintenance
- Perform other duties assigned by management
Requirements
What you’ll need- High school diploma or general education degree (GED)
- Superior observation and problem-solving skills
- Valid driver’s license
- Ability to lift and carry heavy equipment up to 40 lbs.
- Ability to climb ladders and multiple flights of stairs
- Ability to stand for long periods
- Ability to bend, stoop, kneel, and reach for equipment-related tasks
- Basic physical fitness to respond quickly to emergencies
- Ability to move quickly and efficiently in varied work environments
- Good hand-eye coordination and dexterity
- Clear vision, with or without correction, while wearing safety glasses
- Ability to differentiate color-coded warning signs, labels, and cables
- Ability to work across a wide range of indoor temperatures
- Ability to work outdoors in various weather conditions, including extreme temperatures, rain, or snow
- Ability to work in elevated noise levels while wearing hearing protection
- Ability to work Monday through Friday, 8am–5pm
Benefits
Comp & perks- 8 company-paid holidays
- 2 floating holidays
- Paid time off (PTO)
- Medical, dental, and vision benefits, enrollable starting on Day 1; coverage begins the first of the month following 30 days of employment
- Employee Assistance Program
- Employer-supported 401(k) with immediate 100% vesting
- 3% employer match and 50% match on the next 2%
- HSA
- Mental health resources
- Gym discounts
- Discounted legal services
- Discounted home and auto insurance
- Discounted pet insurance
- Discounted identity theft protection
- Equal employment opportunity and reasonable accommodation support