Administrator, Scholarship & College Success

San Diego Foundation

. Serve as the first point of contact for scholarship students and applicants, managing the scholarship inbox and routing requests across the College Success team .

Posted 11/7/2026full-timeSan Diego • California • United StatesJunior💰 $26 - $29 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong administrative support capabilities, including proficiency in Microsoft Office applications and experience with database management. Effectively manages multiple tasks and deadlines while maintaining accurate records and providing excellent customer service.

Highest-signal resume keywords

Administrative Support ExperienceMicrosoft Office ProficiencyDatabase ManagementCustomer Service OrientationData Entry and Record Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data EntryRecord ManagementReport GenerationSpreadsheet ManagementWorkflow DocumentationData AnalysisCommunication PreparationImpact ReportingProcess ImprovementConfidentiality Standards

Soft Skills

Problem-Solving SkillsInterpersonal SkillsAdaptabilityInitiativeCollaboration

Tools & Technologies

FoundantRaiser's EdgeFinancial EdgeGrantedGEMicrosoft OutlookMicrosoft WordMicrosoft Excel

Industry Keywords

Scholarship ManagementDonor StewardshipGrantmaking WorkflowsStudent CommunicationAdministrative Records

About the role

Key responsibilities & impact

Serve as the first point of contact for scholarship students and applicants, managing the scholarship inbox and routing requests across the College Success team
Prepare and send student communications, track follow-up needs, and maintain accurate student records and communication histories
Develop working knowledge of scholarship and grantmaking workflows to support inquiries and prepare scholarship award documentation and communications
Support donor stewardship through impact reports, correspondence, mailings, and annual review and preparation of student ThankView videos
Provide administrative and logistical support for donor meetings, events, and engagement activities
Enter and maintain scholarship data in Foundant, Raiser's Edge, Financial Edge, GrantedGE, and other applicable systems
Review and verify recipient information and 1,000+ annual award installment records, resolving discrepancies or missing information
Maintain renewal, award, outreach, and contact tracking spreadsheets
Prepare routine queries, exports, and reports related to scholarship awards, funds, donations, and donor activity
Manage high-volume records while meeting processing deadlines and following confidentiality and data quality standards
Learn relevant system functions and workflows and update procedural documentation
Support the College Success team throughout the full scholarship cycle, managing multiple tasks and deadlines
Maintain organized electronic files, tracking systems, templates, and administrative records
Process and track scholarship documentation for completeness, accuracy, compliance, and reporting requirements
Support process improvements and cross-train on key team responsibilities
Assist with special projects, department initiatives, organizational events, and assigned duties
Collaborate with Grants, Development & Stewardship, Finance, Information Technology, Communications, and other departments

Requirements

What you’ll need

Minimum one (1) year of experience in administrative support, customer service, operations, or a related function in a professional office environment
Comfort working with large datasets, spreadsheets, and tracking tools
Demonstrated ability to maintain administrative records and follow established workflows accurately and on time
Strong customer service orientation and ability to interact professionally with students, donors, fundholders, colleagues, and external stakeholders
Ability to work independently, manage multiple assignments, prioritize competing responsibilities, and meet deadlines
Demonstrated initiative and problem-solving skills, including the ability to resolve routine issues using established procedures and refer exceptions to the appropriate team member
Dependable and collaborative team member with a positive, professional, and adaptable approach
Strong interpersonal, verbal, and written communication skills
Proficiency in Microsoft Office applications, including Outlook, Word, and Excel
Experience with database applications, data entry, record management, and report generation
Ability to learn new systems, processes, and technology
Ability to work effectively in a fast-paced and changing environment
Commitment to the mission and values of San Diego Foundation
Fluent in English (reading, writing, and speaking)
Ability to sit, stand, walk, or drive for extended periods, with or without accommodation
Ability to view and use a computer screen for up to two hours, with or without accommodation
Ability to type and enter data using a keyboard or similar tools
Ability to communicate by phone or alternative methods, with or without accommodation
Ability to lift up to 25 pounds

Benefits

Comp & perks

Supportive, inclusive company culture; recognized as a Top Workplace by the San Diego Union-Tribune six years in a row
Hybrid work environment with support for home office setup
Option for a 9/80 work schedule, providing every other Friday off
100% employer-paid medical, dental, vision, life, AD&D, and long-term disability insurance for employees
75% employer-paid premiums for eligible dependents
403(b) retirement plan with up to 4% employer match, plus annual discretionary contributions
Earned Incentive Program
Three weeks of paid time off annually, plus an additional organization-wide paid week off in July
13 paid holidays, plus 2 paid volunteer days each year
Extended Health Care Time accrual for sick leave, family care, and parental leave
Four-week paid sabbatical after every five years of service
$100 monthly cell phone and internet reimbursement
$75 quarterly wellness or gym reimbursement
Annual $600 match to a nonprofit of your choice through a Donor Advised Fund
Annual service recognition with a $100 donation to a nonprofit of your choice