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Project Manager – Reliability Team
Sand Cherry. Lead large-scale, cross-functional broadband programs from initiation through implementation .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates extensive experience in leading large-scale broadband programs, managing complex stakeholder relationships, and driving operational transformation initiatives. Proficient in project management methodologies, risk assessment, and developing comprehensive project plans to ensure successful delivery of business objectives.
Highest-signal resume keywords
Project ManagementStakeholder ManagementRisk AssessmentProcess ImprovementBroadband Industry Experience
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Project PlanningRisk TrackingWorkflow DocumentationBusiness Requirements Documents (BRDs)Program GovernanceOutage ManagementOperational ProcessesAnalytical SkillsProblem-Solving SkillsExecution Management
Soft Skills
Communication SkillsOrganizational SkillsAttention to DetailCollaboration SkillsPresentation Skills
Certifications & Qualifications
PMPPgMPAgile
Industry Keywords
BroadbandTelecommunicationsCableConnectivity ServicesService AssuranceNetwork OperationsCustomer CommunicationsEnterprise EnvironmentsProcess FlowsOperational Transformation
Tech Stack
Tools & technologiesPMP
About the role
Key responsibilities & impact- Lead large-scale, cross-functional broadband programs from initiation through implementation
- Manage an outage management initiative focused on improving customer communication during service interruptions
- Build and maintain comprehensive project plans, timelines, dependencies, and deliverables
- Develop end-to-end business workflows and operational processes
- Identify, assess, and mitigate project risks, proactively connecting related issues across workstreams and stakeholders
- Partner with Business Analysts to review requirements, identify process gaps, validate solutions, and contribute to Business Requirements Documents (BRDs)
- Facilitate collaboration across business, technology, operations, product, and customer experience teams
- Establish and manage stakeholder communication plans
- Drive program governance activities, status reporting, executive presentations, and decision-making forums
- Track project health, manage escalations, and ensure successful delivery of business objectives
- Influence stakeholders and navigate complex organizational dynamics to maintain momentum and achieve results
Requirements
What you’ll need- Minimum of 6+ years of project and/or program management experience leading complex enterprise initiatives
- Direct experience within the broadband, telecommunications, cable, or connectivity services industry
- Proven ability to manage large, cross-functional programs involving multiple stakeholders and dependencies
- Strong understanding of project management methodologies and program governance practices
- Experience developing project plans, managing timelines, tracking risks, and driving execution
- Ability to understand business requirements and collaborate effectively with Business Analysts and technical teams
- Experience creating or reviewing process flows, workflow documentation, and BRDs
- Strong analytical and problem-solving skills with the ability to identify upstream/downstream impacts across a program
- Exceptional organizational skills and attention to detail
- Excellent communication, presentation, and stakeholder management abilities
- Experience with outage management, service assurance, network operations, customer communications, or related broadband operational programs preferred
- Experience leading process improvement and operational transformation initiatives preferred
- PMP, PgMP, Agile, or related project management certifications preferred
- Experience working in highly matrixed enterprise environments preferred
- Must be authorized to work in the United States without visa sponsorship or visa transfers
- C2C arrangements are not accepted
Benefits
Comp & perks- Long-term W-2 consulting engagement
- Professional career growth opportunities
- Self-responsibility and autonomy in managing workloads
- Supportive, friendly, and communicative culture
- Opportunity to contribute to clients’ industries through impactful consulting work
- Digital workforce opportunities