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Growth Systems Manager – Business Development, Marketing Technology
Sandstone Care. Serve as the primary owner and administrator of Growth systems, including CRM, contact center, marketing, and engagement platforms .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in CRM administration and configuration, with a strong focus on optimizing workflows, integrations, and reporting to support data-driven decision-making. Proven ability to lead technology projects and collaborate across departments to align solutions with organizational goals.
Highest-signal resume keywords
CRM AdministrationAPI IntegrationsData Reporting and DashboardsVendor ManagementBehavioral Health Knowledge
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
CRM ConfigurationWorkflow OptimizationData Quality ManagementReporting DevelopmentSystem Governance
Soft Skills
CollaborationProject LeadershipCommunication
Tools & Technologies
SalesforceNew ResilienceCallTrackingMetricsCallRailFive9Google Analytics 4
Industry Keywords
HIPAA ComplianceHealthcare CRMBehavioral Health Treatment
About the role
Key responsibilities & impact- Serve as the primary owner and administrator of Growth systems, including CRM, contact center, marketing, and engagement platforms
- Configure, optimize, and maintain workflows, automations, integrations, reporting, and data quality
- Partner with Admissions, Marketing, and Business Development leaders to identify and implement technology solutions
- Lead Growth-related technology projects, including requirements gathering, implementation, testing, training, and adoption
- Manage relationships with vendors and implementation partners
- Develop reporting and dashboards supporting data-driven decision-making
- Maintain documentation, system governance, and best practices
- Collaborate across departments to ensure solutions are scalable, sustainable, and aligned with organizational goals
Requirements
What you’ll need- Must be eligible to work in the United States
- Minimum of 3+ years as the primary administrator or owner of a CRM or comparable business platform
- Hands-on experience configuring a CRM, with examples required
- Experience with New Resilience, Salesforce, or a healthcare-focused CRM strongly preferred
- Experience with API integrations preferred
- Familiarity with call tracking and contact center platforms such as CallTrackingMetrics (CTM), CallRail, or Five9; willingness to learn and own these systems required
- Familiarity with HIPAA-compliant marketing data tools such as Ours Privacy, Freshpaint, or similar; Google Analytics 4 and tag management are a plus
- Ability to work across multiple time zones
- High school diploma or GED required; bachelor's degree preferred
- Previous experience or general knowledge of behavioral health treatment providers preferred
- Experience using Microsoft Office products such as Word, Excel, PowerPoint, Outlook, and Access
Benefits
Comp & perks- Meaningful salary and merit-based pay increases
- Professional growth opportunities
- Flexible PTO package including accrued PTO, paid holidays, and wellbeing days
- 401(k) program with 5% company match
- Medical, dental, and vision insurance with a variety of package options; majority company paid
- Employee Assistance Program including counseling, legal consultations, financial planning, and wellness coaching
- Collaborative and supportive community of therapists and team members