Growth Systems Manager – Business Development, Marketing Technology

Sandstone

. Own and administer Growth systems, including CRM, contact center, marketing, and engagement platforms .

Posted 10/9/2026full-timeRemote • United StatesMid-LevelSenior💰 $60,000 - $80,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in CRM administration and technology project management, with a focus on optimizing workflows, data quality, and reporting. Proven ability to collaborate across departments and manage vendor relationships to support organizational growth and efficiency.

Highest-signal resume keywords

CRM AdministrationAPI IntegrationsData-Driven Decision-MakingVendor ManagementHealthcare-Focused CRM

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

CRM ConfigurationWorkflow OptimizationData Quality ManagementReporting DevelopmentSystem Governance

Soft Skills

CollaborationCommunicationProject Management

Tools & Technologies

SalesforceNew ResilienceCallTrackingMetricsGoogle Analytics 4Microsoft Office

Industry Keywords

HIPAA ComplianceBehavioral HealthContact Center PlatformsMarketing AutomationEngagement Platforms

About the role

Key responsibilities & impact

Own and administer Growth systems, including CRM, contact center, marketing, and engagement platforms
Configure, optimize, and maintain workflows, automations, integrations, reporting, and data quality
Partner with Admissions, Marketing, and Business Development leaders to identify and implement technology solutions
Lead Growth-related technology projects, including requirements gathering, implementation, testing, training, and adoption
Manage relationships with vendors and implementation partners
Develop reporting and dashboards supporting data-driven decision-making
Maintain documentation, system governance, and best practices
Collaborate across departments to ensure scalable, sustainable solutions aligned with organizational goals
Serve as the primary technology partner for Growth leaders and support efficiency, client engagement, and census growth

Requirements

What you’ll need

Must be eligible to work in the United States
Minimum of 3+ years as the primary administrator or owner of a CRM or comparable business platform
Hands-on experience configuring a CRM, with examples required
Experience with New Resilence, Salesforce, or a healthcare-focused CRM strongly preferred
Experience with API integrations preferred
Familiarity with call tracking and contact center platforms such as CallTrackingMetrics (CTM), CallRail, or Five9; willingness to learn and own these systems required
Familiarity with HIPAA-compliant marketing data tools, Google Analytics 4, and tag management is a plus
Must be able to work across multiple time zones
High school diploma or GED required; Bachelor’s Degree preferred
Previous experience or general knowledge of behavioral health treatment providers preferred
Experience using Microsoft Office products such as Word, Excel, PowerPoint, Outlook, and Access

Benefits

Comp & perks

Merit-based pay increases
Professional growth opportunities
Flexible PTO package with accrued PTO, paid holidays, and wellbeing days
401(K) program with 5% company match
Medical, dental, and vision insurance, with majority company paid
Employee Assistance Program including counseling, legal consultations, financial planning, and wellness coaching
Collaborative and supportive community of therapists and team members