Applications Support Analyst – Revenue Cycle

Sanford Health

. Perform routine healthcare information system and application support .

Posted 10/8/2026full-timeUnited StatesMid-LevelSenior💰 $26 - $42 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in application support and healthcare information systems, with strong analytical skills for incident resolution and workflow improvement. Proficient in creating training documentation and reports, while effectively collaborating with cross-functional teams and vendors.

Highest-signal resume keywords

Application SupportEpic ExperienceITIL KnowledgeTraining Documentation CreationAnalytical Skills

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Healthcare Information SystemsIncident ResolutionWorkflow ImprovementReport AnalysisSoftware DevelopmentWeb-Based ApplicationsDatabase ProficiencyPresentation Software ProficiencyWord Processing ProficiencySpreadsheet Proficiency

Soft Skills

Problem SolvingTime ManagementPrioritizationInterpersonal SkillsCustomer Service

Tools & Technologies

Multimedia ToolsReporting Mechanisms

Certifications & Qualifications

Information Technology Certification

Industry Keywords

State and Federal LawsHealthcareInformation TechnologyBusiness

About the role

Key responsibilities & impact

Perform routine healthcare information system and application support
Investigate or escalate support issues using analytical skills and experience
Resolve incidents and service requests
Assist in creating and maintaining training documentation
Support and/or lead training sessions using appropriate presentation techniques
Research, analyze, and recommend application workflow improvements
Create and analyze reports using multiple reporting mechanisms
Gather, analyze, design, develop, modify, test, implement, evaluate, and maintain information technologies supporting business needs
Work with other departments and outside vendors
Participate in a team approach and manage daily changes, tasks, and priorities

Requirements

What you’ll need

Bachelor's Degree required
Area of focus in Information Technology, Healthcare, Business, or related field preferred
One year of relevant experience in application support, hardware or interface preferred
Experience working in Epic highly preferred
If applicable, Information Technology (IT) certification must be obtained within six months of date of hire and within three attempts of certification testing
Proficient verbal and written communication required
Proficiency with word processing, spreadsheets, databases, and presentation software required
Knowledge of multimedia tools, training support documentation creation, software development, or web-based applications preferred
Basic knowledge and support of ITIL philosophies helpful when applicable
Knowledge of applicable state and federal laws, rules, and regulations when applicable
Excellent problem solving, time management, prioritization, interpersonal, customer service, and diplomatic communication skills

Benefits

Comp & perks

8 Hours - Day Shifts
40 scheduled hours per week