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Clinic Receptionist
Sanford Health. Welcome patients and visitors and determine the purpose of calls or visits .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates proficiency in patient registration, insurance verification, and appointment scheduling within a medical office environment. Familiar with EMR systems and capable of performing clerical tasks efficiently while maintaining regular attendance.
Highest-signal resume keywords
Patient RegistrationInsurance VerificationEMR ProficiencyAppointment SchedulingClerical Tasks
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Medical TerminologyData EntryBilling RequirementsChart CompletionPayment Collection
Soft Skills
CommunicationCustomer ServiceAttention to Detail
Tools & Technologies
EMR Systems
Industry Keywords
Healthcare BusinessAdmitting ClerkMedicare Secondary PayerAdvanced Beneficiary Notice
About the role
Key responsibilities & impact- Welcome patients and visitors and determine the purpose of calls or visits
- Direct calls and visitors to appropriate staff
- Complete accurate patient registration and check-in
- Collect payments and meet provider-based billing requirements
- Obtain insurance pre-authorizations and benefits information
- Complete insurance verification, Medicare Secondary Payer, and Advanced Beneficiary Notice processes
- Schedule, confirm, cancel, and reschedule appointments
- Complete charts for upcoming patient visits
- Use all necessary EMR features
- Perform filing, data entry, verification, and supply-ordering tasks
- Maintain regular attendance and ongoing role competency
- Perform other duties as assigned
Requirements
What you’ll need- Post secondary courses in medical terminology, word processing and/or healthcare business preferred
- Experience in medical office setting or as Admitting Clerk within the last 3 years preferred
- Prior experience with EMR preferred
- Regular attendance is required
- Ability to complete patient registration, insurance verification, scheduling, clerical tasks, and EMR-related duties
Benefits
Comp & perks- Comprehensive benefits package
- Monday-Friday schedule
- Small clinic setting
- Experienced team
- Union position (AFSCME)