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Clinical Applications Support Analyst – Ambulatory
Sanford Health. Gather, analyze, design, develop, modify, test, implement, evaluate, and maintain clinical information technologies supporting clinical practice.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in clinical information technologies and data analysis to support clinical decision-making and improve application workflows. Proficient in customer service and communication, with a strong foundation in IT principles and clinical practices.
Highest-signal resume keywords
Clinical Information TechnologiesData AnalysisIT CertificationEPIC Application CertificationMicrosoft Office Proficiency
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Clinical Information TechnologiesData AnalysisApplication Workflow ImprovementsReport Creation and AnalysisInformation Technology Infrastructure Library (ITIL)
Soft Skills
Problem SolvingCritical ThinkingTime ManagementPrioritizationVerbal and Written Communication
Tools & Technologies
Microsoft OfficeSanford Assigned Applications
Certifications & Qualifications
IT CertificationEPIC Application Certification
Industry Keywords
Clinical PracticeCustomer ServiceClinical FieldClinical ExperienceElectronic Privacy Information Center
About the role
Key responsibilities & impact- Gather, analyze, design, develop, modify, test, implement, evaluate, and maintain clinical information technologies supporting clinical practice.
- Use data to support clinical decision-making and identify desired outcomes.
- Research, analyze, and recommend application workflow improvements.
- Create and analyze reports using multiple reporting mechanisms.
- Provide Tier Two/high-level customer service.
- Promote and participate in a team approach.
Requirements
What you’ll need- Minimum of an Associates Degree in a clinical field or at least three years of clinical experience in their specialty preferred.
- Previous experience in Information Technology is preferred.
- Depending upon location, be licensed/registered/certified in a clinical field within Sanford’s footprint.
- Information Technology (IT) certification should be obtained within six months of date of hire.
- IT certification must be completed within three attempts of certification testing.
- Electronic Privacy Information Center (EPIC) application certification and truth should be obtained within six months of hire date.
- Renewal guidelines per discipline.
- Strong problem solving and critical thinking skills.
- Excellent time management and prioritization skills.
- Training presentation techniques and skills.
- Proficient verbal and written communication skills.
- Efficient use of Microsoft Office software.
- Skill level needed to become proficient in Sanford assigned applications and basic knowledge of other Sanford applications.
- Basic knowledge and support of Information Technology Infrastructure Library (ITIL) philosophies.
- Ability to adapt to change and adjust to new or changing assignments, processes, and people.
- Willingness to maintain active knowledge in area of specialty and current clinical practice and end user perspectives.