Director, Technology – IT Infrastructure Services

Sanford Health

. Direct and manage the delivery of large or complex projects.

Posted 9/18/2026full-timeRemote • North Dakota • United StatesLead💰 $73 - $120 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in project management, operational leadership, and strategic growth within IT environments, focusing on high-quality service delivery and effective team development. Proficient in managing complex projects, vendor relationships, and departmental metrics to enhance performance and customer satisfaction.

Highest-signal resume keywords

Project ManagementOperational LeadershipITIL Foundation CertificationHealthcare Information SystemsPerformance Metrics Development

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Project LeadershipData AnalyticsVendor ManagementContract ManagementPerformance Appraisal

Soft Skills

Excellent Communication SkillsStrong Interpersonal SkillsAnalytical SkillsNegotiation SkillsMentoring and Development

Certifications & Qualifications

ITIL Foundation Certification

Industry Keywords

Healthcare Regulatory RequirementsClinical PracticeService DeliveryOperational PracticesStrategic Vision

About the role

Key responsibilities & impact

Direct and manage the delivery of large or complex projects.
Work with IT governing bodies and IT leaders to ensure high-quality service delivery and ongoing support.
Partner with operational leaders to identify and prioritize opportunities to use applications within departmental settings.
Develop people, processes, and technologies to achieve departmental objectives.
Provide culture direction and ensure adoption of established culture.
Communicate with IT departments and management.
Monitor prompt response and support for technical issues.
Ensure high standards and quality of technical work.
Review tools and technologies to improve performance and reduce costs.
Develop departmental metrics and accountabilities.
Coordinate and manage strategy across multiple locations sharing job functions.
Improve systems, processes, and contracts.
Align with strategic vision and executional priorities and collaborate with the leadership team.
Interview, hire, discipline, and manage personnel issues.
Complete performance appraisals.
Manage day-to-day operations while focusing on strategic growth and operational practices.
Deliver customer satisfaction and retention through formal reports and data analytics.
Lead resolution across operational areas.
Oversee vendor management, contracts, and support agreements.
Review statements of work related to project leadership.
Determine performance objectives and metrics and define tools to measure progress.
Direct, motivate, develop, and manage management team and key staff.
Create opportunities for individuals to exercise and grow new skills.
Mentor, develop, and guide employees.
Pursue personal and professional development and lifelong learning.

Requirements

What you’ll need

Bachelor’s degree in computer science, management information systems (MIS), business, or a related field.
Minimum five years' experience in management required.
Information Technology Infrastructure Library (ITIL) Foundation certification preferred.
Excellent presentation and communication skills.
Strong interpersonal and analytical skills.
Strong negotiation and marketing skills.
Ability to balance multiple complex projects and deadlines.
Knowledge of current clinical practice, regulatory healthcare requirements, and healthcare information systems.
Must attend mandatory educational requirements as directed by the organization.

Benefits

Comp & perks

8 Hours - Day Shifts (United States of America)
Scheduled weekly hours: 40
EEO/AA Employer M/F/Disability/Vet
Disability accommodation support for the online application