Release of Information Technician

Sanford Health

. Manage requests for medical record information from patients, third-party payers, and others .

Posted 10/15/2026full-timeRemote • Wisconsin • United StatesJuniorMid-Level💰 $17 - $27 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing medical record requests while ensuring compliance with HIPAA and other regulations. Proficient in utilizing software applications to maintain confidentiality and accuracy in health information management.

Highest-signal resume keywords

Health Information ManagementHIPAA ComplianceRegistered Health Information Technician (RHIT)Medical TerminologyRecord Maintenance

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Medical Record ManagementRequest ProcessingDocument ComplianceData AnalysisKeyboard Proficiency

Soft Skills

Attention to DetailEffective CommunicationPrioritizationCoordinationCustomer Service

Tools & Technologies

Health Information SoftwareElectronic Health Records (EHR)Document Management Systems

Certifications & Qualifications

Registered Health Information Technician (RHIT)

Industry Keywords

Patient PrivacyConfidentialityState and Federal RegulationsProtected Health InformationHealth Record

About the role

Key responsibilities & impact

Manage requests for medical record information from patients, third-party payers, and others
Process requests efficiently within established timeline standards while maintaining quality and accuracy
Work with hybrid medical records and understand record types and document locations
Ensure disclosures are documented and compliant with legal requirements and established procedures
Analyze, interpret, and apply laws and regulations to determine request and authorization compliance
Safeguard patient privacy and ensure only authorized individuals access medical information
Maintain confidentiality in compliance with HIPAA and state and federal regulations
Utilize software and applications to fulfill requests
Prioritize and coordinate work to complete duties within established timelines
Communicate professionally with internal and external customers
Perform other duties as assigned to support business needs

Requirements

What you’ll need

Associate's degree in an Health Information Management (HIM) related field, or two years equivalent work experience required
Prior experience in HIM Department related to record maintenance completion or release of information preferred
Must be able to keyboard proficiently
Registered Health Information Technician (RHIT) certification preferred
Thorough knowledge of applicable state and federal laws, HIPAA privacy and security regulations, and enterprise policies and procedures pertaining to release of protected health information
Practical knowledge of medical terminology including anatomy, physiology, and disease processes
General understanding of the health record
Ability to use a wide variety of software and applications
Ability to prioritize and coordinate work within established timelines
High rate of accuracy and attention to detail
Ability to interpret policies and procedures and choose appropriate action
Demonstrated ability to communicate and work effectively with internal and external customers
Must maintain strict confidentiality of patient information