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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in project management, including the ability to develop project plans, coordinate cross-functional teams, and manage risks and issues effectively. Proficient in facilitating communication and documentation to ensure successful project execution and stakeholder engagement.
Highest-signal resume keywords
Project ManagementCross-Functional CoordinationProcess DocumentationChange ManagementRisk Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Project PlanningStatus ReportingProcess ImprovementRequirements CoordinationBusiness ReadinessAutomationAnalytical SkillsProblem-Solving SkillsDocumentationMeeting Facilitation
Soft Skills
Organizational SkillsTime ManagementWritten CommunicationVerbal CommunicationRelationship Building
Tools & Technologies
Project Management ToolsCollaboration ToolsReporting Tools
Industry Keywords
CreditAccounts ReceivableOrder-to-CashAIAutomation
About the role
Key responsibilities & impact- Manage assigned Credit projects from initiation through implementation
- Ensure scope, milestones, timelines, deliverables, quality, and dependencies remain on track
- Develop and maintain project plans, schedules, status updates, action item trackers, decision logs, and other documentation
- Schedule and facilitate project meetings, document decisions, assign follow-up actions, and monitor completion
- Partner with Credit leadership, Credit team members, Training, E3PO, and other business partners to coordinate project execution
- Monitor and coordinate resolution of project risks, issues, dependencies, and obstacles
- Prepare and deliver project status reports, dashboards, and communications
- Coordinate implementation activities, including requirements coordination, testing, business readiness, training preparation, process documentation, launch support, and post-launch follow-up
- Lead process documentation efforts across Credit
- Coordinate change management activities, including stakeholder communication, readiness tracking, training coordination, and adoption follow-up
- Define and document current-state and future-state workflows
- Track technology implementations, automation, reporting enhancements, business process improvements, and other cross-functional Credit projects
- Serve as a key project contact and department liaison
- Perform other duties as assigned
- Comply with all policies and standards
Requirements
What you’ll need- Bachelor's Degree or equivalent experience
- 2+ years of project management, project coordination, business operations, or related experience
- Experience coordinating cross-functional projects with multiple stakeholders
- Working knowledge of project management methodologies, tools, and best practices
- Strong organizational and time management skills with the ability to manage multiple priorities
- Excellent written, verbal, facilitation, and presentation skills
- Ability to identify project risks, communicate concerns clearly, and coordinate practical solutions
- Experience creating project plans, trackers, status reports, dashboards, meeting notes, and process documentation
- Strong analytical, detail-oriented, and problem-solving skills
- Ability to build effective relationships and influence outcomes without direct authority
- Ability to work independently, adapt to changing priorities, and follow through in a fast-paced environment
- Experience supporting process improvement, change management, training readiness, or business implementation activities preferred
- Experience with collaboration, reporting, and project management tools preferred
- Knowledge of Credit, Accounts Receivable, Order-to-Cash, AI, or automation is a plus
- Ability to work standard hours of 8:00–5:00 PST
- Ability to perform extended computer-based work and occasional lifting of 10–15 pounds
Benefits
Comp & perks- Annual discretionary bonus up to 10% of base salary
- Paid time off accrued bi-weekly based on hours worked, up to 112 hours per year to start
- 8 paid holidays
- 1 paid family day off
- Comprehensive medical, dental, and vision benefits
- 401k plan with $1-for-$1 matching up to 4% of earnings, matched and vested at every pay cycle
- Life insurance
- Short-term and long-term disability coverage
- Paid maternity/paternity leave
- Pet insurance
- Periodic travel may be required
