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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong operational excellence in customer service and order fulfillment processes while effectively collaborating with cross-functional teams in logistics and supply chain management.
Highest-signal resume keywords
Customer Service ExcellenceOrder Fulfillment ManagementLogistics CoordinationInterpersonal CommunicationMicrosoft Office Proficiency
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Order ManagementSupply Chain OperationsLogistics ManagementContinuous ImprovementCustomer Support Activities
Soft Skills
Outstanding Interpersonal SkillsOral Communication SkillsWritten Communication SkillsAttention to DetailSelf-Starter
Tools & Technologies
Microsoft Office
Industry Keywords
Pulp & PaperSupply Chain ManagementBusiness MajorCustomer OrdersInside Sales
About the role
Key responsibilities & impact- Support marketing and customer service as part of the Sappi North America Sales & Marketing team
- Interact and coordinate between multiple functional groups supporting outside sales, logistics, and supply chain operations
- Provide operational excellence through superior customer service and continuous improvement of customer support activities
- Provide vacation coverage
- Manage customer orders and the order fulfillment process
- Identify a point of interest for the required co-op project
- Work with the inside sales team and relevant departments to secure information and support for the co-op project
- Work with Sappi mills, warehouses, and the Inside Sales team on delays, stock checks, and rerunning orders
- Learn order placement through fulfillment for graphics, packaging, and specialty products produced domestically and globally
Requirements
What you’ll need- Currently enrolled in a four (4) year Pulp & Paper, Logistics Management, Supply Chain Management, or Business major
- Working knowledge of Microsoft Office applications
- Outstanding interpersonal skills
- Oral and written communication skills
- Ability to work with various personnel to meet departmental needs
- Self-starter who can work independently
- Ability and desire to work effectively, with attention to detail
- Ability to meet the requirements of the position
