Intern, CRM Implementation Analyst

Saputo Inc.

. Support implementation of a customer relationship management solution for the U.S.

Posted 11/11/2026internshipGeorgetown • CanadaEntry Level💰 CA$22 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in customer relationship management implementation, data cleansing, and testing processes while ensuring accurate documentation and effective communication with stakeholders.

Highest-signal resume keywords

CRM ImplementationData CleansingEnd-to-End TestingExcel ProficiencyAnalytical Ability

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Data CleansingTesting ProcessesRequirement-to-Test TraceabilityDocumentationData Analysis

Soft Skills

Communication SkillsOrganization SkillsCollaboration SkillsAnalytical Ability

Tools & Technologies

CRM PlatformsTesting ToolsPower BIMicrosoft FabricSharePointTeams

Industry Keywords

Customer Relationship ManagementData AnalyticsBusiness Technology ManagementSupply Chain

About the role

Key responsibilities & impact

Support implementation of a customer relationship management solution for the U.S. business
Prepare and execute end-to-end tests for lead, contact, opportunity, content, reporting, mobile and integration processes
Record testing evidence, log defects and coordinate retesting through business sign-off
Profile and cleanse customer and contact data
Identify duplicates and inconsistencies
Support source-to-CRM reconciliation and maintain requirement-to-test traceability
Create quick-reference guides, procedures, FAQs and training materials
Support deployment and hypercare by tracking, categorizing and escalating issues
Work with IT, business users and the implementation partner
Support reliable lead, contact, opportunity and customer information and user adoption

Requirements

What you’ll need

Currently pursuing a bachelor’s degree or college diploma in Information Systems, Computer Science, Business Technology Management, Business Analytics, Data Analytics, Commerce, Supply Chain or a related field
Strong Excel skills in data cleansing, filters, lookups and reconciliation
Analytical ability
Accurate documentation
Communication, organization and collaboration skills
Confidential handling of business data
CRM platforms, testing tools, Power BI, Microsoft Fabric, SharePoint or Teams are assets

Benefits

Comp & perks

Hands-on internship experience
Skills development and career-path exploration through the internship
Inclusive, growth-driven work environment
Employment equity, diversity and inclusion support
Accommodations available for candidates with disabilities during the selection process