Registration Educator

Sarah Bush Lincoln

. Provide orientation to all employees registering patients for Health System services .

Posted 10/5/2026full-timeEffingham • Illinois • United StatesMid-LevelSenior💰 $18 - $28 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in developing and delivering training programs for registration staff, while providing exceptional customer service and support in healthcare settings. Capable of conducting assessments and collaborating with leadership to enhance employee performance and training effectiveness.

Highest-signal resume keywords

Training DevelopmentCustomer ServicePerformance MonitoringCollaboration with LeadershipLearning Needs Assessment

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills

CommunicationFeedback ProvisionRole Modeling

Certifications & Qualifications

High School DiplomaDriver's License - State of Illinois

Industry Keywords

Patient RegistrationHealthcare ServicesFront Office OperationsTraining Materials DevelopmentTelephone Etiquette

About the role

Key responsibilities & impact

Provide orientation to all employees registering patients for Health System services
Develop, deploy, and update training for registration staff
Coordinate education and skills assessments
Develop, deploy, and update front office work instructions for registration areas and primary and specialty care clinics
Provide customer service and telephone etiquette training
Monitor new employee performance through direct observation and provide feedback to Supervisors and Directors
Serve as a role model and resource for registration employees
Collaborate with leadership to schedule employee training and events
Identify educational needs and develop training materials
Conduct learning needs assessments and ongoing training sessions
Travel to all Practice Management clinic locations to provide ongoing training support

Requirements

What you’ll need

High School Diploma
Driver's License - State of Illinois