Global Head of Solutions

Sardine

. Own Integration and Support Engineering, roughly 20 people across three functions .

Posted 9/29/2026full-timeSan Francisco • California • United StatesLead💰 $265,000 - $295,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in leading large technical teams in B2B SaaS, with a focus on building operational rigor through playbooks and SLAs. Possesses deep product fluency and the ability to coach and develop leaders while driving cross-functional collaboration.

Highest-signal resume keywords

Leadership Of Large Technical TeamsB2B SaaS ExperienceOperational Rigor DevelopmentCoaching And Developing LeadersFinancial Services Domain Expertise

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Integration EngineeringTechnical JudgmentScoping And Contract StructuringBuilding PlaybooksSLA DevelopmentTeam PlanningTraining And DevelopmentOperational Processes

Soft Skills

Coaching InstinctsChange ManagementCollaboration

Industry Keywords

Financial ServicesFraudRiskComplianceBankingFintech

About the role

Key responsibilities & impact

Own Integration and Support Engineering, roughly 20 people across three functions
Build playbooks, onboarding, best practices, and SLAs to scale the organization
Coach and develop technical leads and help them grow their teams and leadership capabilities
Provide hands-on technical judgment for scoping and contract structuring
Partner with Sales and Account Management leadership to drive cross-sell, upsell, and net revenue retention
Partner with the POC team, including Data Scientists, to drive successful proofs of concept
Apply deep product fluency to guide scoping, delivery, and people-related challenges
Unite technical teams under common standards and quality expectations

Requirements

What you’ll need

Experience leading large technical teams (20+) in B2B SaaS, including building out the management layer beneath you
Domain experience in financial services, fraud, risk, compliance, or banking
Deep technical and product expertise sufficient to guide strategic decisions, contribute to team planning and training, and advise on integration complexity and scoping
Track record of building operational rigor through playbooks, SLAs, and structured processes as organizations scale
Experience scaling a team through a period of rapid growth
Strong coaching instincts and ability to develop fast-rising leaders
Comfort leading through growth and change
Experience spanning both pre-sales and post-sales motions (bonus)
Familiarity with fintech beyond fraud/compliance specifically (bonus)
Candidates in or around the Bay Area who can come to the Berkeley office 1–2 times a week if needed
Must maintain a home base in the country hired in
Ability to attend an in-person interview if requested
Ability to satisfy employment authorization and sponsorship requirements

Benefits

Comp & perks

Generous compensation in cash and equity
Early exercise for all options, including pre-vested
Remote-first culture
Flexible paid time off and year-end break
Health insurance, dental, and vision coverage for employees and dependents (US and Canada specific)
4% matching in 401k / RRSP (US and Canada specific)
MacBook Pro delivered to your door
One-time stipend to set up a home office — desk, chair, screen, etc.
Monthly meal stipend
Monthly social meet-up stipend
Annual health and wellness stipend
Annual learning stipend