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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates extensive experience in technical program and project management, particularly in managing enterprise client implementations. Proficient in structured governance, RACI frameworks, and effective communication with both technical and executive stakeholders.
Highest-signal resume keywords
Technical Program ManagementEnterprise Client EngagementRACI Framework ImplementationFintech Industry ExperienceExcellent Communication Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Project ManagementMilestone-Based ReportingDependency ManagementCapacity PlanningFeature Request Tracking
Soft Skills
Organizational SkillsProactive Client ManagementThought Partnership
Industry Keywords
FintechPaymentsFraudRiskComplianceB2B SaaS
About the role
Key responsibilities & impact- Own the integration project plan for enterprise engagements, including milestone deliverables, dependencies, and implementation timeline
- Serve as the client's trusted point of contact throughout integrations, communicating proactively and surfacing risks early
- Understand client requirements deeply
- Track client-specific product feature requests from intake through resolution
- Establish RACI and roles/responsibilities for each engagement
- Manage structured communication across Engineering, Product, Integrations, and the client
- Proactively manage client expectations
- Ensure deliverables and artifacts are organized, current, and properly owned
- Build product fluency to act as a thought partner on feature requests
- Report on project health, deliverable slippage, root causes, dependency risk, and capacity planning across concurrent enterprise engagements
Requirements
What you’ll need- 7+ years of technical program or project management experience, including time spent managing implementations for large enterprise clients
- Direct experience working inside or against an enterprise client's formal project management expectations — structured governance, RACI, milestone-based reporting — and the judgment to apply that rigor without over-engineering it for smaller or faster-moving clients
- Experience in fintech, payments, fraud, risk, or compliance, ideally at a B2B SaaS company selling into enterprise clients
- Comfort acting as a thought partner to Engineering and Product — able to speak credibly enough about technical dependencies and tradeoffs to help unblock and prioritize, not just track status
- Excellent written and verbal communication skills, with the ability to translate technical status into language an enterprise client's project office and executive stakeholders will trust
- Strong organizational skills and the ability to run multiple concurrent, high-stakes client engagements without dropping details
Benefits
Comp & perks- Generous compensation in cash and equity
- Early exercise for all options, including pre-vested
- Work from anywhere: Remote-first Culture
- Flexible paid time off and Year-end break
- Health insurance, dental, and vision coverage for employees and dependents - US and Canada specific
- 4% matching in 401k / RRSP - US and Canada specific
- MacBook Pro delivered to your door
- One-time stipend to set up a home office — desk, chair, screen, etc.
- Monthly meal stipend
- Monthly social meet-up stipend
- Annual health and wellness stipend
- Annual Learning stipend
