Chief Operating Officer – COO

Satispay

. Direct daily operational activities to align with long-term company objectives .

Posted 9/18/2026full-timeLuxembourg • LuxembourgLeadWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in designing and scaling complex operational processes while leading high-performing teams. Proven ability to align operations with cross-functional teams and drive data-driven decision-making to support rapid growth in a fast-paced environment.

Highest-signal resume keywords

Executive ExperienceOperational Process DesignData-Driven Decision-MakingTeam Building and EmpowermentHands-On Problem-Solving

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Operational KPIsWorkflow StandardizationScalable ProcessesReporting FrameworksOperational Excellence

Soft Skills

LeadershipCollaborationCommunicationTransparencyOwnership Mindset

Industry Keywords

Tech EnvironmentFintech EnvironmentFast-Growing Scale-UpUser AcquisitionGeographical Expansion

About the role

Key responsibilities & impact

Direct daily operational activities to align with long-term company objectives
Identify operational bottlenecks, standardize workflows, and implement scalable processes
Align operations with Product, Tech, Business Development, and Compliance for seamless end-to-end execution
Define, track, and drive key operational KPIs
Establish robust reporting frameworks for data-driven decision-making
Build resilient operational systems and frameworks supporting rapid user acquisition and geographical expansion
Lead and mentor high-performing teams
Collaborate closely with peers through structured communication and transparency
Drive operational excellence across all functions to support Satispay’s growth across Europe

Requirements

What you’ll need

Proven executive experience (COO, VP Ops, or similar senior leadership role) in a fast-growing scale-up, tech, or fintech environment
Demonstrated success in designing, scaling, and managing complex operational processes at scale
Strong ability to turn complex business challenges into clear, actionable operational frameworks using data-driven insights
Track record of building, scaling, and empowering high-performing operational teams
Strong ownership mindset with a hands-on approach to problem-solving in high-stakes, fast-paced environments
Expected travel up to 50% between Luxembourg and Milan
Relocation to the Luxembourg office required

Benefits

Comp & perks

Significant equity participation through a competitive Stock Option Plan
Private insurance for you and your family
Psychological support with Serenis
Mental health workshops
Meal vouchers
Relocation support if you’re moving countries
Professional development programs
Internal mobility
Language courses with Preply
Unlimited PTO
Hybrid working policy
Flexible working hours
Enhanced parental leave
Additional leave for child sickness
Option to request extra remote time