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Satispay

Chief Operating Officer – COO

Satispay

. Direct daily operational activities to align with long-term company objectives .

Posted 9/18/2026full-timeLuxembourg • LuxembourgLeadWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in designing and implementing scalable operational processes, driving key performance indicators, and leading high-performing teams in fast-paced environments. Proven ability to align operations with business objectives and foster collaboration across departments to support growth.

Highest-signal resume keywords
Executive ExperienceOperational Process DesignData-Driven Decision-MakingTeam LeadershipProblem-Solving

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Operational EfficiencyKPI TrackingWorkflow StandardizationProcess ImplementationScalable Systems Design
Soft Skills
CollaborationMentoringOwnership MindsetCommunicationTransparency
Industry Keywords
Tech EnvironmentFintechOperational ExcellenceUser AcquisitionGeographical Expansion

About the role

Key responsibilities & impact
  • Direct daily operational activities to align with long-term company objectives
  • Identify operational bottlenecks and standardize workflows
  • Implement scalable processes to improve business efficiency
  • Align operations with Product, Tech, Business Development, and Compliance
  • Define, track, and drive key operational KPIs
  • Establish reporting frameworks for data-driven decision-making
  • Build resilient operational systems supporting rapid user acquisition and geographical expansion
  • Lead and mentor high-performing teams
  • Collaborate with peers through structured communication and transparency
  • Drive operational excellence across functions and support Satispay's growth across Europe

Requirements

What you’ll need
  • Proven executive experience (COO, VP Ops, or similar senior leadership role) in a fast-growing scale-up, tech, or fintech environment
  • Demonstrated success in designing, scaling, and managing complex operational processes at scale
  • Strong ability to turn complex business challenges into clear, actionable operational frameworks using data-driven insights
  • Track record of building, scaling, and empowering high-performing operational teams
  • Strong ownership mindset with a hands-on approach to problem-solving in high-stakes, fast-paced environments
  • Expected travel up to 50% between Luxembourg and Milan
  • Willingness to relocate to Luxembourg
  • Willingness to work in the office three days per week

Benefits

Comp & perks
  • Significant equity participation through a competitive Stock Option Plan
  • Private insurance for you and your family
  • Psychological support with Serenis
  • Mental health workshops
  • Meal vouchers
  • Relocation support if moving countries
  • Professional development programs
  • Internal mobility
  • Language courses with Preply
  • Unlimited PTO
  • Hybrid working policy
  • Flexible working hours
  • Enhanced parental leave
  • Additional leave for child sickness
  • Option to request extra remote time
  • Opportunity to lead and mentor high-performing teams
  • Meaningful rewards and opportunities tied to strategic impact