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Satispay

Head of Banking Operations

Satispay

. Own SEPA, TARGET, domestic schemes, securities and fund rails, and the money side of cards .

Posted 11/3/2026full-timeLuxembourg • LuxembourgLeadWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates deep expertise in SEPA rulebooks, card schemes, and reconciliation processes while effectively leading and mentoring an operations team. Proven ability to scale operations through automation and maintain compliance with financial regulations.

Highest-signal resume keywords
SEPA Rulebooks ExpertiseMajor Scheme Migration ExperienceReconciliation Estate ManagementTeam Leadership and DevelopmentOperational Scaling Through Automation

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
SEPATARGETSWIFTR-transactionsSecurities OperationsCustody OperationsFund OperationsReconciliationProcess AutomationCompliance Management
Soft Skills
CollaborationCommunicationMentoringTransparencyCredibility
Industry Keywords
Banking OperationsPayment ProcessingElectronic Money InstitutionPayment InstitutionCorrespondent BanksRegulatory ComplianceProduct-Driven CompanyOperational Loss ReductionClient Money ReconciliationFast-Growing Environment

Tech Stack

Tools & technologies
Ruby on RailsSwift

About the role

Key responsibilities & impact
  • Own SEPA, TARGET, domestic schemes, securities and fund rails, and the money side of cards
  • Cover foreign exchange where products need it and maintain compliance with scheme rules
  • Reconcile all client money daily, assigning owners, dates, and root causes to breaks
  • Monitor unreconciled amounts, aging, and potential costs
  • Increase volumes through process and automation while reducing failed or delayed payments, manual steps, transaction costs, and operational losses
  • Prepare new products for launch with appropriate accounts, rails, and controls
  • Manage banks, processors, and other partners, maintaining tested backups for critical partners
  • Serve as the company’s payments expert and provide accurate explanations to Customer Operations
  • Hire, structure, develop, lead, and mentor the Banking Operations team
  • Collaborate with peers through structured communication and transparency

Requirements

What you’ll need
  • Deep expertise in SEPA rulebooks and R-transactions, card schemes and processing, SWIFT and TARGET
  • Personally delivered at least one major scheme migration
  • Hands-on exposure to securities, custody, or fund operations
  • Experience running operations in a licensed institution such as a bank, electronic money/payment institution, or payment processor
  • Proven experience owning a reconciliation estate and reducing breaks and operational losses
  • Demonstrated success hiring, structuring, and leveling an operations team
  • Track record of scaling operations through automation and process rather than headcount
  • Highly credible with correspondent banks, schemes, and regulators
  • Experience in a fast-growing, product-driven company
  • Based in Luxembourg or ready to relocate there; relocation required
  • Fluent English
  • Italian is a plus

Benefits

Comp & perks
  • Significant equity participation through a competitive Stock Option Plan
  • Private insurance for you and your family
  • Psychological support with Serenis
  • Mental health workshops
  • Meal vouchers
  • Relocation support if you’re moving countries
  • Professional development programs
  • Internal mobility
  • Language courses with Preply
  • Unlimited PTO
  • Hybrid working policy
  • Flexible working hours
  • Enhanced parental leave
  • Additional leave for child sickness