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Satispay

Head of Banking Operations

Satispay

. Own SEPA, TARGET, domestic schemes, securities and fund rails, and the money side of cards .

Posted 10/27/2026full-timeLuxembourg • LuxembourgLeadWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates deep expertise in SEPA rulebooks, card schemes, and payment processing, with a proven ability to manage operations in licensed institutions. Skilled in reconciliation, team leadership, and driving operational efficiencies through automation.

Highest-signal resume keywords
SEPA Rulebooks ExpertiseMajor Scheme Migration ExperienceReconciliation ManagementTeam Leadership and DevelopmentOperational Efficiency through Automation

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
SEPATARGETSWIFTCard SchemesSecurities OperationsCustody OperationsFund OperationsReconciliationProcess AutomationOperational Loss Reduction
Soft Skills
CollaborationCommunicationMentoringTransparencyLeadership
Industry Keywords
Banking OperationsPayment ProcessingElectronic Money InstitutionPayment InstitutionCorrespondent BanksRegulatory Compliance

Tech Stack

Tools & technologies
Ruby on RailsSwift

About the role

Key responsibilities & impact
  • Own SEPA, TARGET, domestic schemes, securities and fund rails, and the money side of cards
  • Cover foreign exchange where products need it and maintain compliance with scheme rules
  • Reconcile all client money daily, assigning ownership, dates, root causes, and tracking unreconciled amounts, aging, and potential costs
  • Increase volumes through process and automation while reducing failed or delayed payments, manual steps, transaction costs, and operational losses
  • Prepare new products for launch with the right accounts, rails, and controls
  • Manage banks, processors, and other partners, with tested backups for critical partners
  • Serve as the company’s payments expert and provide accurate explanations to Customer Operations
  • Hire, structure, develop, lead, and mentor the Banking Operations team
  • Collaborate with peers through structured communication and transparency

Requirements

What you’ll need
  • Deep expertise across SEPA rulebooks and R-transactions, card schemes and processing, SWIFT and TARGET
  • Personally delivered at least one major scheme migration
  • Hands-on exposure to securities, custody, or fund operations
  • Experience running operations in a licensed institution such as a bank, electronic money/payment institution, or payment processor
  • Proven experience owning a reconciliation estate and driving breaks and operational losses down
  • Demonstrated success in hiring, structuring, and leveling an operations team
  • Track record of taking operations through a step change in volume using automation and process rather than headcount
  • Highly credible across correspondent banks, schemes, and regulators
  • Comfortable in a fast-growing, product-driven company
  • Based in Luxembourg, or ready to relocate (required)
  • Fluent English
  • Italian is a plus

Benefits

Comp & perks
  • Significant equity participation through a competitive Stock Option Plan
  • Private insurance for you and your family
  • Psychological support with Serenis
  • Mental health workshops
  • Meal vouchers
  • Relocation support if you’re moving countries
  • Professional development programs
  • Internal mobility
  • Language courses with Preply
  • Unlimited PTO
  • Hybrid working policy
  • Flexible working hours
  • Enhanced parental leave
  • Additional leave for child sickness
  • Three days per week in-office, with the option to request extra remote time