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Satispay

KYC Analyst

Satispay

. Perform due diligence by ensuring appropriate client documentation is captured and providing timely onboarding for new consumers .

Posted 11/5/2026full-timeBarcelona • SpainJuniorWebsite

Core Competencies

Role fit
Core Competencies

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Demonstrates expertise in KYC and AML procedures, ensuring compliance and risk assessment while maintaining high productivity in customer onboarding and support. Proficient in managing case queues and analyzing customer information to mitigate risks and reduce false positives.

Highest-signal resume keywords
KYC ProceduresAML ProceduresCustomer Risk AssessmentHigh-Volume Customer SupportDetail-Oriented Analysis

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Due DiligenceIdentity VerificationRisk AssessmentCase ManagementCompliance MonitoringSLA ManagementCustomer DocumentationFalse Positive ResolutionMetrics-Driven PerformanceEmail Communication
Soft Skills
Analytical ThinkingCustomer FocusAttention to Detail
Industry Keywords
Financial SectorStartup ExperiencePEP TriageSanctions ScreeningAdverse-Media Matches

About the role

Key responsibilities & impact
  • Perform due diligence by ensuring appropriate client documentation is captured and providing timely onboarding for new consumers
  • Use country-specific knowledge to confirm identity document authenticity
  • Manage a daily case queue and maintain productivity, compliance, quality, and SLA targets
  • Verify identities, identify potential red flags, and conduct detailed customer risk assessments
  • Escalate high-risk cases to the FinCrime team
  • Assist customers primarily via email during verification and activation
  • Support periodic reviews by refreshing customer information and reassessing risk when triggers occur
  • Triage potential PEP, sanctions, and adverse-media matches
  • Reduce false positives through careful analysis and resolution

Requirements

What you’ll need
  • At least 1 year of experience in a similar role, ideally in a startup or the financial sector
  • Customer care experience valued
  • Experience in a high-volume, metrics-driven KYC or customer support role
  • Experience meeting daily/weekly targets
  • Direct experience or comprehensive training in anti-money laundering (AML) and Know Your Customer (KYC) procedures
  • Fluent in English
  • Knowledge of Italian considered a plus
  • Detail-oriented, analytical, and customer-focused

Benefits

Comp & perks
  • Private insurance for you and your family
  • Psychological support with Serenis
  • Mental health workshops
  • Stock Option Plan
  • Meal vouchers
  • Relocation support if you’re moving countries
  • Professional development programs
  • Internal mobility
  • Language courses with Preply
  • Unlimited PTO
  • Hybrid working policy
  • Flexible working hours
  • Enhanced parental leave
  • Additional leave for child sickness
  • Option to request extra remote time