Commercial Administrative Specialist

SavATree

. Support Commercial Arborists and National Account Managers day to day .

Posted 9/17/2026full-timeRemote • Arizona • United StatesMid-LevelSenior💰 $25 - $30 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong administrative support and account management capabilities, with proficiency in billing processes, compliance documentation, and customer service within a commercial or B2B context. Familiarity with Prodeo and Microsoft Dynamics 365 enhances efficiency in managing client records and communications.

Highest-signal resume keywords

Administrative SupportAccount ManagementBilling ProcessesProdeo ExperienceMicrosoft Dynamics 365

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

BillingCompliance DocumentationCustomer PaymentsProposal DraftingData Accuracy Management

Soft Skills

Attention to DetailProfessional CommunicationReliabilityIndependence

Tools & Technologies

Microsoft 365ProdeoDynamics 365Smartsheets

Industry Keywords

Commercial ArboristsB2BGreen IndustryField ServicesRoute-Based Business

About the role

Key responsibilities & impact

Support Commercial Arborists and National Account Managers day to day
Monitor shared commercial inboxes and maintain 24–48 hour response times
Draft and format proposals and formal client documentation
Generate and process incoming leads
Answer inbound calls, schedule appointments, maintain Arborist calendars, and confirm dates with routing and branches
Process daily invoices, customer payments, cancellations, authorizations, and off-stop reports
Maintain Prodeo data accuracy, including client records, labor hours for multi-day GTC jobs, and account integrity
Request certificates of insurance, manage lien waivers, and review contracts, bid details, and jurisdictional requirements
Process weekly, bi-weekly, and monthly billing, including manual and special invoicing
Prepare AR compliance updates, 50-day follow-ups, and commercial AR reporting
Print GTC “Printed Not Done” reports, audit non-finalized estimates, and process Arborist comments and Stop-by Reports
Maintain Commercial Prospect Reports and subcontractor records; support weekly debriefs and dashboard reviews
Manage vendor portals, subcontractor/DOT compliance, permits, prevailing wage, and pre-bid documentation
Conduct annual renewal processing for PHC/Lawn/GTC and Décor accounts
Maintain commercial master lists, Smartsheets, and mapping tools; manage quarterly temporary holds
Partner with Commercial Arborists, National Account Managers, Commercial Administration, and branch teams
Report to the National Commercial Account Manager

Requirements

What you’ll need

Prior experience in administrative support, account management, or customer service — commercial or B2B preferred
Strong attention to detail and comfort with high-volume work across multiple accounts, calendars, and deadlines
Clear, professional communication over phone and email
Working knowledge of Microsoft 365 (Outlook, Excel, Teams)
Ability to learn Prodeo and Dynamics 365 quickly
Reliable and independent once up to speed
Dependable internet connection and a quiet space to take calls
Direct experience with Prodeo, Microsoft Dynamics 365, or a comparable CRM or work-order system is nice to have
Exposure to billing, AR, or compliance documentation (COIs, lien waivers, prevailing wage) is nice to have
Background in the green industry, field services, or another route-based or branch business is nice to have
Must reside in Arizona, California, Colorado, Connecticut, Delaware, Florida, Georgia, Idaho, Illinois, Indiana, Kentucky, Maryland, Massachusetts, Michigan, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, New York, North Carolina, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, Tennessee, Texas, Utah, Vermont, Virginia, Washington, or Wisconsin

Benefits

Comp & perks

Full-time, stable role on a growing national commercial team
Direct mentorship from the National Commercial Account Manager and Commercial Administration team
Hands-on ownership of accounts, systems, and client relationships
Fully remote, home-office role
In-office work optional near a SavATree branch