FREE ACCESS
5,000–10,000 jobs/day
See all jobs on Scoutfield
Search thousands of fresh jobs every day.
Discover
- Fresh listings
- Fast filters
- No subscription required
Create a free account and start exploring right away.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in broker relations, account management, and compliance with CMS regulations. Proficient in coordinating training sessions and supporting sales initiatives to drive enrollment and membership growth.
Highest-signal resume keywords
Broker Relations ManagementMedicare Products KnowledgeData Analysis and ReportingMicrosoft Office Suite ProficiencySales Support Coordination
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Account ManagementSales SupportData AnalysisCompliance ManagementBroker Performance MonitoringTraining CoordinationReport PreparationBroker LicensingHealthcare Insurance KnowledgeMedicare Advantage Understanding
Soft Skills
Excellent CommunicationStrong Organizational SkillsTime ManagementDetail-OrientedProblem-Solving
Tools & Technologies
CRM SystemsMicrosoft ExcelMicrosoft PowerPointMicrosoft Outlook
Industry Keywords
CMS RegulationsBroker Distribution ChannelsEnrollment ProcessesHealth InsuranceBroker Recruitment
About the role
Key responsibilities & impact- Serve as a day-to-day contact for broker partners and agency escalations
- Respond to broker inquiries regarding products, plans, commissions, enrollment processes, and operational issues
- Build and maintain positive working relationships with brokers and internal stakeholders
- Support broker recruitment, onboarding, and retention initiatives
- Assist in managing broker accounts to ensure contractual and compliance requirements are met
- Monitor broker performance and participate in account reviews
- Maintain accurate broker records within internal systems
- Support strategic sales and growth initiatives
- Coordinate broker training sessions, webinars, and informational meetings
- Communicate product updates, policy changes, and market information to broker partners
- Assist in developing resource materials and presentations for brokers
- Support the Broker Sales team in achieving enrollment and membership growth goals
- Coordinate distribution of marketing materials and sales collateral
- Track broker activity, event participation, and lead generation efforts
- Prepare reports on sales performance, broker engagement, and market activity
- Ensure broker activities comply with CMS, state, and organizational guidelines
- Assist with broker licensing, certifications, and appointment requirements
- Support audits and documentation reviews as needed
- Maintain confidentiality of member and broker information
Requirements
What you’ll need- Bachelor’s degree or equivalent experience in Business, Marketing, Healthcare Administration, or a related field (preferred)
- 5 years of experience in account management, sales support, customer service, health insurance, or broker relations preferred
- Experience working with Medicare products or healthcare insurance is a plus
- Knowledge of Medicare Advantage, Prescription Drug Plans, and broker distribution channels
- Understanding of CMS regulations and compliance requirements
- Experience coordinating sales events, trainings, or broker meetings
- Data analysis and reporting experience
- Excellent verbal and written communication abilities
- Strong organizational and time management skills
- Proficiency in Microsoft Office Suite, particularly Excel, PowerPoint, and Outlook
- Experience with CRM systems preferred
- Ability to manage multiple priorities in a fast-paced environment
- Detail-oriented with strong problem-solving skills
- Ability to work independently and collaboratively within a team environment
- Ability to pass a background check
Benefits
Comp & perks- Robust Wellness Program
- Generous paid-time-off (PTO)
- Eleven paid holidays per year
- 1 additional floating holiday
- Birthday off
- 2 volunteer days
- Excellent 401(k) Retirement Saving Plan with employer match
- Robust employee recognition program
- Tuition reimbursement
- A work-life balance
