Junior Peer Advocate

SCAN

. Make outbound calls to members based on identified health interventions or quality initiatives .

Posted 9/23/2026part-timeRemote • California • United StatesJunior💰 $17 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong communication and interpersonal skills to provide peer support and health education, while effectively navigating multiple systems and tools. Capable of working independently and collaboratively to assist members in overcoming health-related challenges.

Highest-signal resume keywords

Excellent Communication SkillsStrong Interpersonal SkillsProficiency in MS Office ProductsPeer Support ExperienceAbility to Work Independently

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Health EducationRisk Minimization StrategiesCall Center Software ProficiencyComputer NavigationOrganizational Skills

Soft Skills

Building RapportListening SupportEncouragementTeam CollaborationAdaptability

Tools & Technologies

Online TimesheetsCall Center Software

Certifications & Qualifications

High School Diploma or Equivalent ExperienceValid Driver’s LicenseAutomobile Insurance

Industry Keywords

SCAN MembershipMental HealthAddiction SupportHealth InterventionsQuality Initiatives

About the role

Key responsibilities & impact

Make outbound calls to members based on identified health interventions or quality initiatives
Build rapport with members by communicating personal experience as a member and peer
Provide health education and encourage positive behavior changes
Coach members to create and implement strategies that minimize risks associated with common health conditions
Encourage and assist members who encounter obstacles to seeking care
Provide peer support, guidance, advocacy, resources, encouragement, and listening support for individuals facing mental health, addiction, or other life challenges

Requirements

What you’ll need

High School Diploma or Equivalent Experience
Current SCAN Membership, required
Proficiency operating a computer and navigating multiple systems, including online timesheets and call center software
Substantial experience with MS Office Products and internet browsing
Excellent communication skills, including ability to articulate personal SCAN membership experience
Strong interpersonal, written, and verbal communication skills
Ability to work independently and as part of a team
Strong organizational skills
Ability to work in a changing environment
Valid driver’s license, automobile insurance, and reliable transportation
Background check required

Benefits

Comp & perks

Robust Wellness Program
Excellent 401(k) Retirement Saving Plan with employer match
Opportunity to become part of a team that makes a difference to members and the community
Inclusive benefits
Equal pay initiatives
Employee resource groups